Tobias Hughes
Clovis,CA
Summary
Dedicated with over 10 years of experience providing security and maintaining safe environments. Successful managing situations requiring diplomacy, fairness, firmness and sound judgment. Advanced skills in crime prevention, evidence preservation and witness interview techniques. Looking to apply skills to new Law Enforcement position.
Overview
14
14
years of professional experience
Work History
Sanger Police Department Patrol Officer
City of Sanger Police Department
Sanger, California
10.2021 - Current
- Patrolled assigned areas to detect criminal activity and provide public safety.
- Conducted traffic stops, wrote tickets, and made arrests when necessary.
- Investigated suspicious activities, responded to emergency calls, and mediated disputes.
- Served warrants, subpoenas, and other legal documents.
- Provided assistance to victims of crimes or accidents.
- Interviewed suspects and witnesses to obtain statements regarding incidents.
- Operated radar equipment to monitor speed limits on highways and roads.
- Responded to radio dispatches regarding disturbances or criminal acts in progress.
- Prepared detailed reports about daily activities and investigations conducted.
- Attended regular training sessions on new law enforcement techniques and procedures.
Security Officer II
Community Regional Medical Center
Fresno, CA
04.2019 - 10.2021
- Respond to calls of service as needed Assisting with day to day operations of the Hospital.
- Assisting Law enforcement with operations within the Hospital.
- Checked credentials and issued passes before allowing access to property.
- Operated and maintained x-ray and metal detection devices at building checkpoints.
- Surveilled all areas within facility to identify suspicious behavior.
- Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
- Provided friendly and professional assistance to employees, visitors and customers.
- Communicated with team members and building management via radio, telephones, computers and proprietary vehicle computers.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at Hospital facilities.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
Lead/Assistant Asset Protection Manager
Macy’s Asset Protection
Fresno, CA
07.2018 - 02.2019
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Implemented both individual and group training for executive and loss prevention personnel.
- Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
Covert Loss Prevention
Wilson Security
Adelaide , South Australia
06.2016 - 12.2017
- Covert Loss Prevention Covert Security Officer/ cash in transit Discreetly monitor customers concealing products with intent to shoplift Monitor customers in plain clothing in a discreet manner.
- Apprehend alleged shoplifters and bring back into store in accordance with Australian Law Report writing and Police Statements Crowd Control Acting as a visual deterrent Being well versed in emergency and evacuation procedures Removal of patrons in accordance of Australian Law CCTV operation Mobile car patrols and monitoring/foot patrols Experience in metal detecting wands/walk through machines.
- Experience with baggage X-ray machines, Private Investigation Covert Private Investigation Repossession of vehicles Collection of arrears Payment negotiations Track and locate customers being evasive and unresponsive Serving civil servings and court summons upon aforementioned Filming/photographs of suspected persons of interest.
- Following persons of interest and gathering intel for reporting.
Reposession Agent/Private Investigator
Debt Payable
Adelaide, South Australia
01.2017 - 06.2017
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Accepted and processed customer payments and applied toward account balances.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Researched public records.
- Videotaped suspect's daily activities.
- Gathered proof of activities through video recordings, photographs and statements.
- Went undercover in disguises to gather additional evidence.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
Covert Loss Prevention Officer
Guardall Security
Adelaide, South Australia
04.2016 - 2017
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
- Supported theft prosecution by appearing in court hearings to provide eyewitness testimony, offering honest and comprehensive account of events.
- Prepared and reviewed paperwork associated with audits, shortage control programs, apprehensions and disposition.
Security Officer
Lima One Protection Security
Adelaide, South Australia
07.2015 - 2016
- Guarded restricted areas to prevent unauthorized entry.
- Circulated among patrons and customers to keep abreast of emergent security situations.
- Oversaw premises to identify security risks to promote employee and visitor safety.
- Searched individuals and baggage for devices, weapons and other prohibited items.
- Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
- Surveilled all areas within facility to identify suspicious behavior.
Customer Service Cashier
Coles Super markets
Adelaide, South Australia
04.2013 - 04.2015
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Trained new team members in cash register operation, stock procedures and customer service.
Quick Food Service/ Parade Control
Walt Disney World Co
Orlando, FL
01.2014 - 01.2015
- Kept costumes and equipment performance-ready with careful attention to repairs and cleaning.
- Entertained audiences through cheer routines, dances and personal post-event contact.
- Entertained guests while simultaneously arranging and improvising popular music based on audience reactions.
- Improvised fun and engaging answers to questions from young children and parents.
- Conducted special meet-and-greet sessions with fans and in support of charity causes.
Customer Service Associate
Coles Liquorland
Adelaide, South Australia
11.2011 - 04.2013
- Maintained thorough and current knowledge of available brands and lines to give customers expert advice.
- Cleaned and restocked aisles through shifts to maintain customer-ready store.
- Complied with strict liquor sales laws to control store liability and protect minors from access to alcohol.
- Reviewed driver's licenses and other forms of ID to ensure proof-of-age, refusing sales to anyone under 18.
- Took payment for purchases by cash, credit, debit and personal check and provided correct change.
- Answered questions from callers and in-store guests to offer information and promote products.
- Scanned items quickly to keep lines moving and reduce overall wait time.
Education
High School Diploma -
Banksia Park International
Banksia Park, Adelaide Australia12.2009
Bachelor of Arts - English
Flinders University
Sturt Park, Adelaide AustraliaSkills
- Arrest techniques
- Surveillance and covert operations
- Risk mitigation
- CPR/First Aid certified
- Risk management
- CCTV Systems
- Critical thinking
- Active listening
- Customer service
- Friendly, positive attitude
- Investigative skills
- Interior and exterior patrol
- Criminal records searches
- Crime prevention methods
- Observant
- Report writing
- Shift work experience
- Criminal law understanding
- Reliability
- Physical combat trained
- Vigilant and watchful
- Drug Recognition Expert POST certified
- RADAR and LiDAR POST certified
- SFST and ARIDE POST certified
- Field Training Officer Post certified
Personal Information
Date of Birth: 3rd June, 1991
References
Name: Kelli O’Rielly
Position/Company: Store Manager/Coles Liquorland Phone: + 61 0401 872 792
Name: Ramiro Garza
Position/Company: Sergeant City of Sanger Police Department Phone: (559) 643-5955
Name: Daniel Astacio
Position/Company: Security Trainer Community Regional Medical Center Phone: (559)-575-4717
Name: Amber Contreras Position/Company: Macy's Former Loss Prevention Manager Phone: (559)-250-2426
Affiliations
- Community volunteer with Rotary International.
- Enjoy hiking.
- Gym/Exercise 4-5 times a week.
- Acting
- Photography
- Geocaching
Timeline
Sanger Police Department Patrol Officer
City of Sanger Police Department
10.2021 - Current
Security Officer II
Community Regional Medical Center
04.2019 - 10.2021
Lead/Assistant Asset Protection Manager
Macy’s Asset Protection
07.2018 - 02.2019
Reposession Agent/Private Investigator
Debt Payable
01.2017 - 06.2017
Covert Loss Prevention
Wilson Security
06.2016 - 12.2017
Covert Loss Prevention Officer
Guardall Security
04.2016 - 2017
Security Officer
Lima One Protection Security
07.2015 - 2016
Quick Food Service/ Parade Control
Walt Disney World Co
01.2014 - 01.2015
Customer Service Cashier
Coles Super markets
04.2013 - 04.2015
Customer Service Associate
Coles Liquorland
11.2011 - 04.2013
High School Diploma -
Banksia Park International
Bachelor of Arts - English
Flinders University
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