Hi, I’m
Tobias J. Washington
Mansfield,TX
Summary
A forward-thinking global leader skilled in leveraging a combination of strategic insight and technical acumen to drive organizational excellence and innovation in the digital age. A proven track record of leadership in cross-functional team collaboration and commitment to enhancing employee experience through technology showcases devotion to being a leader in HR and learning technology. A robust academic background with an MBA in HRM and Information Management and a Master of Product Design (mpd²), augmented by professional certifications including PMP, ITIL, CPLP, and CPTM.
Work History
CHRISTUSIrving, TX
Executive Director, Digital HR Transformation and Employee Experience
01.2020 - Current
Job overview
- Serve as a pivotal strategic advisor and leader driving digital HR strategies, tech, workforce management, and artificial intelligence.
- Lead digital transformation programs, champion HR best practices, and ensure technological alignment with business objectives.
- Collaborate with cross-functional HR, Finance, and IT leaders to align HR technology with corporate strategies, driving the development and execution of innovative practices and technological roadmaps to achieve goals.
- Led the selection and implementation of progressive enhancement of HR systems, ensuring the successful delivery of large-scale digital HR transformational programs and establishing a secure, compliant operational environment.
- Manage the integration and business process optimization across all HR technology domains, including talent acquisition and learning, to enhance self-service capabilities and overall employee experience.
GE AppliancesLouisville, KY
Global Director, Digital HR
01.2020 - 01.2024
Job overview
- Company Overview: Global
- Provided innovative global digital strategies, fostering continuous improvement and integration with HR and business systems such as Workday, Oracle, and Salesforce.
- Implemented and provided strategic governance of global products and systems such as LXP-EdCast, LMS-Raven, LMS-Docebo, Inking Content Management, and digital adoption platforms such as WalkMe and Apty.
- Global
- (Part-time Consulting)
CHRISTUSIrving, TX
Director, Talent/HR Technology
01.2011 - 01.2020
Job overview
- Managed world-class modern learning teams, including skilled facilitators, designers, product managers, technologists, marketing, and graphic design experts.
- Oversaw talent management and leadership development programs, which entailed planning, preparing, reviewing, and organizing the execution of training programs tied to strategic business drivers.
- Delivered impactful data and analytics to respective service lines, which enabled effective, informed decision-making by learning and business leaders.
- Provided oversight for all business plans and budgets for learning and development activities.
Louisiana State UniversityNew Orleans, LA
Director, Training and Performance Support
Job overview
- Developed learning strategy by collaborating with key organization leaders and stakeholders.
- Established methodologies, tools, templates, and processes for instructional design strategies and content development.
- Led the training teams for the hospital's initial EHR implementation.
USSCFt. Lauderdale, FL
Training Manager
Job overview
- Implemented and oversaw the training programs on the Bellsouth, Gateway, and Sprint PCS Accounts.
- Trained manager in software programs ADP, PeopleSoft, and other internal company software.
USSCShreveport, LA
Training Consultant | System Engineer
Job overview
- Served as the team lead for the system engineers and business system analyst.
- Performed market research surveys on customer needs and requirements.
Northwestern State UniversityNatchitoches, LA
System Administrator and Developer, User Services Analyst
Job overview
- Installed, configured, and maintained all critical systems.
- Provided 24x7 on-call support.
Education
Strayer University
Master of Business Administration (MBA) from HRM and Information Management
University Overview
Northwestern State University
Bachelor of Science (BS) from Business Administration and Information Systems
University Overview
Skills
- Cross Functional Collaboration
- HR Transformation
- Process Improvements
- Digital Transformation
- Leading Teams
- Data Analytics
- PeopleSoft
- Infor
- Workday
- Oracle
- Salesforce
Certification
- MIT xPro AI Strategy and Leadership, 2025
- Human Resource Information Professional (HRIP), 2024
- Master of Product Design (mpd²), 2019
- Executive Coaching, 2017
- CPLP - Certified Performance and Learning Professional, 2016
- PMP - Project Management Professional, 2012
- ITIL - V.3 Foundations (Service Management), 2012
Professional Highlights
Professional Highlights
- Initiated and led the formation of the CHRISTUS Health Digital HR and Associate Experience Center of Excellence, with a focus on consumerization of the HR services and the Associate Experience.
- Led digital transformation of CHRISTUS candidate experience, with a 40% increase in the candidate experience net promoter score. Implemented a conversational AI product to create an always-on recruiting experience and reduce the expressed interest in scheduled interview time from an average of 5 days to under 30 minutes.
- Pioneered new ways to include and hear from our consumers, our Associates. Created the first Associate experience council, which included 300+ active Associates of all roles and levels of leadership who brought fresh perspectives and influenced our strategies.
- Led a new approach to software adoption by proposing a digital adoption strategy to reduce non-productive time and increase awareness of IT releases.
- Served as the executive sponsor and strategist of a multi-disciplinary team to develop an award-winning centralized employee experience portal.
- Implemented emerging technologies such as virtual and augmented reality to create a world-class experience for onboarding new associates and workplace violence programs.
- Led enterprise initiative to create mobile learning programs that included videos and e-books, which also introduced the organization's first performance support program.
- Led enterprise effort to select and implement a modern talent development ecosystem, introducing new learning tools.
Awards
Awards
- 2020, Bradon Hall Excellence Award: Best Technology Implementation
- 2021, Bradon Hall Excellence Award: Best Technology Implementation
- 2022, Bradon Hall Excellence Award: Best Technology Implementation
- 2019, EdCast: Innovation & Impact Award
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