Tobias Mazzoni
Orlando,FL
Summary
I am currently a freshman in college, studying art and graphic design, with experience as a hardworking individual who works well under pressure. I am a fast learner and have a strong ability to accept feedback. With a creative mind, I can easily adapt to any environment I am placed in.
I am a motivated and dedicated student with a qualifying gpa, and actively pushing my skills to build a stronger and creative mind.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Chick-fil-A
Oviedo, FL
01.2026 - Current
- Provide exceptional customer service in high-volume, fast pace environment.
- Collaborate with team members to ensure efficient food preparation and delivery.
- Maintain cleanliness and organization of workstations and dining areas.
- Assisted in training new team members on operational procedures and standards.
Team Leader
Chick-fil-A
University Park, FL
07.2023 - 01.2026
- Support the running supervisor to ensure operations continue to run smoothly.
- Make sure every team member is informed and ready to work through the use of team huddles and strong communication.
- Delegating responsibilities according to individual strengths of every team member.
- Operationally, handling money, putting team members into position, running breaks, training, as well as all other basic operations.
- Resolving guest's complaints effectively, to ensure satisfactory by hearing, empathizing, apologizing, resolving, and delighting.
Education
Bachelor of Arts - Digital Arts
University of Central Florida
Orlando, FL05-2029
High School Diploma -
Parrish Community High School
Parrish, FL05-2025
Skills
- Leadership
- Team Management
- Time Management
- Conflict Management
- Staff Training
- Costumer Service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Computer skills
Accomplishments
With past experience at Chick-fil-A, putting myself into the position was an accomplishment in itself. It took hard work and willingness to accept feedback, good or bad.
Certification
- Adobe Photoshop Certification
Timeline
Team Member
Chick-fil-A
01.2026 - Current
Team Leader
Chick-fil-A
07.2023 - 01.2026
Bachelor of Arts - Digital Arts
University of Central Florida
High School Diploma -
Parrish Community High School