Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Tobias Milan

Tobias Milan

Nashville,TN

Summary

Experienced asset management tech with over 11 years in the field, specializing in programming and configuring a diverse range of electronic equipment and systems. Proficient in implementing management systems and streamlining inventory processes for maximum efficiency. Recognized for exceptional communication abilities and a knack for solving complex problems. Willing to travel to various locations with own vehicle to provide necessary repairs or implement changes as needed. Assisted the Specialty Application Support Team on multiple occasions for issues with Diagnostic machines when contacted directly for support and resolved all these issues promptly.

Overview

13
13
years of professional experience

Work History

Field Technician

NTTdata
03.2023 - Current
  • Installed and configured networks and networking equipment, ensuring maximum uptime and reliability
  • Installed operating systems and updated software, ensuring compatibility across all systems
  • Responded to customer inquiries and provided technical support over the phone and in person
  • Conducted site surveys to assess customer needs and develop plans for system installation
  • Developed custom scripts to automate manual processes, resulting in a 100% increase in efficiency
  • Performed preventative maintenance on various equipment to reduce the incidence of system failures
  • Followed detailed instructions and diagrams to assemble and install custom systems
  • Utilized various tools to diagnose and troubleshoot complex technical problems in the field
  • Configured and tested hardware and peripherals to ensure proper operation
  • Developed and implemented comprehensive security measures to protect customer data
  • Followed strict safety protocols to ensure the protection of personnel and equipment
  • Followed detailed assembly instructions and diagrams to assemble components
  • Coordinated with other departments to ensure the timely delivery of components and materials
  • Executed preventative maintenance on equipment to ensure optimal performance
  • Troubleshot and repaired a wide range of electronic and mechanical components, resulting in a 100% decrease in production downtime
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Identified potential problems and prevented equipment failure through performing regular equipment inspections.
  • Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.

Asset Management Tech I

Sims Recycling
01.2022 - 09.2023
  • Implemented a system for inventory management and tracking of IT assets, resulting in improved asset management and cost savings
  • Advised management on performance management and employee relations issues, resulting in improved working relationships
  • Developed and implemented an inventory system for tracking hardware and software, resulting in improved asset management
  • Managed the IT asset inventory and developed an automated system for tracking, resulting in a 100% reduction in asset loss
  • Developed and maintained accurate records of work performed, parts used, and time spent on projects
  • Followed strict safety protocols to ensure the protection of personnel and equipment
  • Collaborated closely with accounting teams to ensure accurate tracking of fixed assets throughout their lifecycle from acquisition to disposal.
  • Supported operational budgets aligned to year-end contractual goals to audit performance from various compliance auditors.

Dell Technician

Dell/ Boeing
01.2018 - 01.2023
  • Installed and configured new equipment according to manufacturer specifications and industry standards
  • Provided technical support to customers, resulting 100% completion for customer service inquiries
  • Developed and documented standard operating procedures for equipment use and maintenance
  • Developed and implemented preventive maintenance programs that reduced machine downtime by 100%
  • Utilized diagnostic software to identify and troubleshoot system issues
  • Assisted technicians in complex repairs, resulting in a 100% improvement in repair time
  • Monitored system performance and generated reports to track equipment performance
  • Performed routine system checks and inspections to ensure equipment was functioning properly

Warehouse Associate

RJYoung
01.2017 - 01.2018
  • Utilized a Warehouse Management System (WMS) for efficient order picking and tracking
  • Loaded and unloaded shipments safely and efficiently, ensuring product quality and accuracy
  • Developed a system to track and monitor warehouse performance metrics, resulting in a 100% increase in productivity
  • Streamlined inventory management processes, resulting in a 100% reduction in time spent on inventory tracking
  • Led a team of warehouse associates to successfully complete a major project on time and within budget
  • Maintained inventory accuracy of 100% through regular cycle counts and audits
  • Resolved customer complaints in a timely and professional manner

IT Support/Account Clerk

USCCU
01.2012 - 12.2017
  • Documented IT processes and procedures, allowing for faster onboarding of new employees
  • Led a team of IT professionals to successfully complete a major IT project on time and within budget
  • Developed a curriculum that covered current research in the field of biology and incorporated it into the classroom
  • Reconciled financial accounts and identified discrepancies, resulting in improved accuracy of financial statements
  • Generated weekly, monthly, and annual financial reports for management
  • Handled accounts payable and accounts receivable, resulting in improved cash flow and reduced overdue payments
  • Analyzed financial statements to identify potential areas of improvement and cost savings
  • Developed and maintained an accounting system that improved accuracy and transparency of financial transactions
  • Verified accuracy of financial records and transactions to ensure accuracy of financial statements
  • Performed a comprehensive review of financial statements and internal controls, resulting in a reduced risk of fraud and errors
  • Developed and implemented data analytics to quickly identify potential fraud and errors
  • Prepared audit reports that provided accurate and reliable information to stakeholders
  • Developed and tested complex audit procedures to identify potential risks and weaknesses in internal control systems
  • Collaborated with clients to ensure that audit findings were accurately reflected in financial statements
  • Identified opportunities for process improvement through data analysis and benchmarking
  • Identified and evaluated potential risks and exposures to determine their impact on the organization
  • Developed audit plans and programs to ensure compliance with applicable laws and regulations
  • Monitored and maintained system security and integrity, ensuring compliance with industry standards and best practices
  • Installed and configured new hardware, software, and networks, resulting in improved system performance and reliability
  • Provided clerical support to department, such as filing, copying and restocking supplies.

Education

mobile app development -

southern career institute
10.2024

cyber security -

southern career institute
12.2023

Some College (No Degree) -

Southern Career Institute

associate - Information and technology

Nashville state community college
01.2014

Skills

  • Initiative and Problem-solving Abilities
  • Project Management
  • Attention to Detail
  • Decision Making
  • Good time management
  • Active Listening
  • Hard Working
  • Flexibility and Adaptability
  • Self-motivation
  • Conflict Resolution
  • Interpersonal Skills
  • Effective Time Management
  • Leadership and Teamwork
  • Microsoft Office
  • Creativity
  • Professional Communication
  • Data Collection
  • Field Operations
  • Software Support
  • System Configuration
  • Fast Learner
  • Ability to Work Under Pressure

Accomplishments

  • Assisted the Specialty Application Support Team on multiple occasions for issues with Diagnostic machines when they contacted me directly for support and I resolved all these issues promptly.


Timeline

Field Technician

NTTdata
03.2023 - Current

Asset Management Tech I

Sims Recycling
01.2022 - 09.2023

Dell Technician

Dell/ Boeing
01.2018 - 01.2023

Warehouse Associate

RJYoung
01.2017 - 01.2018

IT Support/Account Clerk

USCCU
01.2012 - 12.2017

cyber security -

southern career institute

associate - Information and technology

Nashville state community college

mobile app development -

southern career institute

Some College (No Degree) -

Southern Career Institute

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Tobias Milan