Tobie White
Hanover,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Protective Security Officer
First Coast Security Services
09.2010 - Current
- Offered subject matter expertise surrounding physical security strategy and performed site inspections to adhere to physical security strategy and standards.
- Identified and resolved areas of risk and exposure and recommended solutions and improvements to access control systems and video surveillance systems.
- Identified new and innovative approaches to physical security training and executed training to direct and guide physical security staff.
- Established emergency response to manage and respond to physical security needs of employees, buildings, technology and materials.
- Responded quickly to emergency situations to assess and deflect issues.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Investigated suspicious activities and persons to maintain security of premises.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Wrote detailed reports of all security breaches and investigations.
- Issued access cards to authorized personnel to monitor access points.
- Processed visitors in visitor center.
Supervisor
Hana Industries
12.2020 - 12.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
- Supervised of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
- Developed and implemented customer service policies to enhance satisfaction.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
- Created and managed project plans, timelines and budgets.
Administrative Assistant
SAVAGE SERVICES INC
02.2017 - 12.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Organized domestic and international travel and hotel accommodations.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Assisted development and implementation of new administrative procedures.
- Transcribed and organized information to assist in preparing speeches and presentations.
Shop Steward Volunteer
Naspso- National Association Of Special Police And
09.2010 - 05.2016
- Negotiated contracts
- Engaged in collective bargaining negotiations and/or workplace disputes with parties in one or more of the following capacities: Negotiator, Representative, Counsel, Mediator, Consultant, Facilitator, or Trainer.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Helped in the resolution of workplace conflict issues.
- Served as Counsel to parties engaged in workplace disputes and/or collective bargaining negotiations.
- Organized position that involves, found and solve problems related to workplace relations and conflict resolution, drawing conclusions and recommending courses of action.
Data Entry Specialist Intern
Hewlett Packard Enterprise
07.2014 - 07.2015
- Sorted documents and maintained organized filing process.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified accuracy of data entered into system to produce error-free reports.
- Created and maintained data entry logs to track data entry activities.
- Developed data entry policies and procedures in compliance with company standards.
- Checked for accuracy by verifying data and records.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Corrected data entry errors to prevent duplication or data degradation.
- Verified data accuracy Organized domestic and international travel and hotel accommodations. and completeness by running validation queries
- Troubleshoot problems
- Completed data entry tasks with accuracy and efficiency.
Scheduler
Washington Open MRI
07.2009 - 02.2015
- Generated department orders and accompanying documentation.
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed wide-ranging administrative, financial and service-related functions.
- Trained and supervised employees on office policies and procedures.
- Proofread and edited documents for accuracy and grammar.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
Education
Bachelor of Science - Information Technology
University of Phoenix
Tempe, AZ12.2024
Associate of Science - Information Technology
University of Phoenix
Tempe, AZ01.2016
High School Diploma -
James Hill House
New Haven, CT06.2000
Skills
- Medical Emergency Response
- Commercial Property
- Corrective Actions
- Training Methods
- Contractor Oversight
- Searches and Seizures
- Troubleshooting Malfunctions
- Microsoft Project
- Microsoft Access
- Weekly Payroll
- Security Procedures
- Administrative Duties
- Access Controls
- Community Events
- SOP Updating
- Operating Security Equipment
Timeline
Supervisor
Hana Industries
12.2020 - 12.2023
Administrative Assistant
SAVAGE SERVICES INC
02.2017 - 12.2020
Data Entry Specialist Intern
Hewlett Packard Enterprise
07.2014 - 07.2015
Protective Security Officer
First Coast Security Services
09.2010 - Current
Shop Steward Volunteer
Naspso- National Association Of Special Police And
09.2010 - 05.2016
Scheduler
Washington Open MRI
07.2009 - 02.2015
Bachelor of Science - Information Technology
University of Phoenix
Associate of Science - Information Technology
University of Phoenix
High School Diploma -
James Hill House
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