Tobin Richardson
Camilla,GA
Summary
Accomplished Grocery Manager with a proven track record at Publix, enhancing customer satisfaction and store presentation through innovative merchandising and strict compliance with food safety standards. Skilled in workplace safety and employee motivation, I significantly reduced waste and improved team efficiency. My leadership ensured a high level of service, contributing to increased sales and customer loyalty.
Overview
9
9
years of professional experience
Work History
Over Night Supervisor
Whole Foods Market Inc
08.2019 - 04.2020
- Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
- Enhanced employee performance through regular coaching, training, and constructive feedback sessions.
- Implemented company loss prevention and security policies during after hours and encouraged employees to adhere to safety policies and procedures to reduce threats.
- Scheduled staff, planned budget and revised schedule to meet business needs and minimize cost.
Grocery Manager
Publix
06.2016 - 03.2019
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
Assistant Grocery Manager
Publix
12.2012 - 06.2016
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Performed key tasks to promote inviting grocery store appearance.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Grocery Replenishment Specialist
Publix
08.2011 - 12.2012
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Contributed to increased sales through meticulous attention to detail when stocking new items and creating eye-catching displays.
- Provided exceptional customer service while performing grocery replenishment tasks, resulting in positive feedback from shoppers and management alike.
Education
Pharmacy Technician Diploma -
Everest Institute
Jonesboro, GA04.2011
Skills
- Workplace safety
- Employee motivation
- Scheduling expertise
- Customer service
License
Pharmacy Technician Board Of Pharmacy GA
Externship
Publix Supermarket (160 hrs)
Timeline
Over Night Supervisor
Whole Foods Market Inc
08.2019 - 04.2020
Grocery Manager
Publix
06.2016 - 03.2019
Assistant Grocery Manager
Publix
12.2012 - 06.2016
Grocery Replenishment Specialist
Publix
08.2011 - 12.2012
Pharmacy Technician Diploma -
Everest Institute
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