Attentive individual offering many years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Gallery Assistant
HOBA House
09.2018 - Current
Participated in art fairs and attended special events.
Set up exhibition and event spaces to install pieces for display.
Tracked attendance, supervised volunteers and greeted guests at all gallery events.
Handled artwork, including sculptures, paintings and clothing with extreme care and caution, following all HOBA House requirements.
Assisted team in renovating gallery space to enhance visitor experience.
Freelance Digital Marketer
Self-employeed
Louisville, KY
05.2025 - 02.2026
Developed campaign strategies across search, social, email, and content channels.
Managed independent digital marketing services for diverse freelance clients.
Created ad copy, landing page text, and audience-focused marketing messages.
Optimized website content for search visibility and user engagement.
Tracked campaign performance using analytics dashboards and reporting tools.
Coordinated client consultations, project timelines, and marketing deliverables.
Developed innovative approaches for reaching out potential customers via digital platforms such as Facebook Ads, Google Adwords.
Coordinated digital ad campaigns utilizing popular platforms like Google Ads or Facebook Ads Manager.
Suggested new ideas for content creation based on reader engagement trends.
Researched current trends in graphic design to keep up-to-date with industry standards.
Assisted in developing marketing materials such as brochures and flyers, utilizing graphic design software.
Crew Member
Papa Murphy's
Louisville, Kentucky
02.2024 - 12.2024
Prepared Papa Murphy's take-and-bake pizzas with dough, sauce, cheese, and toppings.
Operated point-of-sale system for orders, payments, and customer transactions.
Greeted guests and answered questions about menu items and ingredients.
Stocked pizza ingredients, packaging, and front-counter supplies.
Cleaned workstations, utensils, and equipment to maintain food safety standards.
Followed Papa Murphy's recipes and portion guidelines during food preparation.
Assisted teammates during rush periods with order assembly and customer service.
Monitored product freshness and rotated ingredients throughout daily operations.
Performed cashier duties such as taking orders, collecting payments and providing change.
Served food quickly for positive guest experiences.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Provided excellent customer service to maintain a positive atmosphere for guests.
Resolved customer complaints in a professional manner.
Followed all safety guidelines while operating equipment.
Crew Team Member
Cinemark Theaters
03.2023 - 12.2023
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Collaborated with team members to complete orders.
Became familiar with products to answer questions and make suggestions.
Greeted customers with smile and provided friendly, knowledgeable service.
Assisted patrons with seating by giving directions and lighting paths.
Directed ticket holders to seats and facility locations.
Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
Provided information about current and future events at facility.
Skills
Cleaning and Sanitation
Time Management
Customer Relations
Organization and Time Management
Attention to Detail
Policy Enforcement
Performance Improvement
Security Awareness
Incident Management
Quality Assurance
Guest Service
Certification
Technology Specialist in Python - Issued by Certiport, 2025
IC3 Digital Literacy GS6 - Issued by Certiport, 2025