Toby Beaubien
Burns,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Fuel Station Attendant
S&S Fuels
04.2023 - Current
- Maintained clean and orderly work station.
- Pumped gas for guests and took payments.
- Cleaned up gas and other spills in accordance with spill procedures.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Followed safety protocols while working, avoiding accidents and injuries.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Removed safety hazards, soiled items, and trash from customer areas.
- Trained and mentored new employees on company procedures and safety protocols.
- Responded to all customer inquiries thoroughly and professionally.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Checked tools and equipment to prevent accidents and injuries.
- Refilled automobiles and vehicles with appropriate levels of fluids and lubricants.
- Answered questions and provided information.
- Explained repair and maintenance procedures to customers for full comprehension.
- Liaised with customers to determine vehicle issues and identify problems.
Front Desk Concierge
Best Western Roy And Ryan Hotels
06.2022 - 04.2023
- Managed check-in and check-out procedures for guests.
- Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Answered multi-line phone system and enthusiastically greeted callers.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Handled customer complaints to satisfy and retain guests.
- Maintained clean and organized front desk areas to uphold polished company image.
- Collected room deposits, fees, and payments.
- Responded to guest inquiries to maximize guest satisfaction.
- Maintained high level of professionalism and discretion when dealing with guests.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Auto Detailer
Burns Ford
08.2021 - 02.2022
- Collected and disposed of trash in vehicle console spaces and under seats.
- Washed cars and trucks daily for auto dealership.
- Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Applied fuel additives to help clean and protect engines.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Maintained clean, tidy and safe work environment.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Provided exceptional customer service and addressed customer inquiries.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
Merchandiser
Gardner Enterprise
06.2021 - 12.2021
- Analyzed customer feedback and shopper trends to inform display designs.
- Monitored store traffic and customer engagement to determine display effectiveness.
- Inspected merchandise for quality and arranged proper display location on floor.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Developed visual merchandising plans and strategies to promote store offerings.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
Fabrication Welder
Wilson Welding
07.2020 - 12.2020
- Monitored and documented soldering results.
- Evaluated and tested various soldering materials for accuracy.
- Tested strength and quality of welds using tension, bend and penetration tests.
- Chipped away debris and thick crusts of rust, slag, and other materials to ready surfaces for welding.
- Cleaned material surfaces to remove dirt or excess acid using chemical solutions, wire brushes and grinders.
- Prepared surfaces for welding by smoothing and removing debris to achieve proper adhesion and weld quality.
- Maintained safety by wearing protective equipment, staying alert and following procedures.
- Used cutting torches to shape and cut metal for fabrication projects.
- Welded various connections with high-quality final results.
- Completed projects safely by closely monitoring conditions when lighting torches and using tools.
- Maintained clean and organized work area to prevent workplace accidents.
- Bolted, clamped and tack-welded parts to secure components prior to welding.
- Finished welding and fabrication projects using grinders.
- Prepared for assembly by positioning, aligning and securing parts using tools such as jigs and vises.
- Communicated with supervisors and engineers to verify quality of finished work met specifications.
Education
High School Diploma -
Burns High School
Burns, OR06.2020
Skills
- Transportation Information
- Time Management
- Personable Demeanor
- Credit and Cash Payments
- Cash Handling
- Customer Experience
- Analytical Thinking
- Conflict Resolution
- Problem-Solving Skills
- Conflict and Issue Documentation
- Professional Relationships
- Basic Math Competence
- Attention to Detail
- Cash Handling Expertise
- Teamwork and Collaboration
- Self-Motivation and Initiative
- Conflict Resolution Techniques
- Safety Protocol Knowledge
- Fuel Dispensing Proficiency
- Multitasking Capabilities
- Problem Solving Abilities
- POS System Operation
- Professional Appearance
- Patience and Empathy
- Cross-Training Versatility
- Adaptability and Resilience
- Quick Decision Making
- Reliability and Punctuality
- Customer Service Excellence
- Strong Work Ethic
- Vehicle Maintenance Awareness
- Product Knowledge Familiarity
- Sales and Upselling Techniques
- Cleanliness and Organization
- Cleaning and Sanitation
- Security Monitoring
- Punctual and Reliable
- Customer Service
- Problem-Solving
- Customer Service and Assistance
- Stocking Shelves
- POS Systems
- Fuel Safety
- Product Merchandising
- Operating Cash Register
- Propane Sales
- Window Washing
- Sales Assistance
- Equipment Troubleshooting
- Fluids Checking
- Oil Level Measurement
- Vehicle Maintenance
- Fuel Pumping
- Vehicle Inspection
- Valid Driver's License
- Safety Awareness
- Car Wash Operations
- Equipment Inspection
- Vehicle Maintenance and Repair
- Oil Changes
- Battery Installation
- Engine Oil and Filter Changes
- Good Judgment
- Cleaning Procedures
- Preventive Maintenance
- Active Listening
Timeline
Fuel Station Attendant
S&S Fuels
04.2023 - Current
Front Desk Concierge
Best Western Roy And Ryan Hotels
06.2022 - 04.2023
Auto Detailer
Burns Ford
08.2021 - 02.2022
Merchandiser
Gardner Enterprise
06.2021 - 12.2021
Fabrication Welder
Wilson Welding
07.2020 - 12.2020
High School Diploma -
Burns High School
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