Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

TOBY CATES

Arlington

Summary

Dynamic Office Manager with a proven track record at Optimum Air Conditioning, excelling in budget planning and invoice processing. Adept at scheduling coordination and project documentation, I foster strong customer relationships while ensuring operational efficiency. My expertise in office management and commitment to excellence drive successful outcomes in fast-paced environments.

Overview

34
34
years of professional experience

Work History

Office Manager

Optimum Air Conditioning
Arlington
04.2013 - Current

Answered incoming calls and organized appointment schedules effectively.
Determined job costs for project planning and budgeting.
Placed orders for materials and coordinated new installation schedules.
Generated invoices and accurately entered them into financial records.

New Construction Supervisor

Houk Air Conditioning
Arlington
05.1995 - 04.2003
  • Supervised daily operations on construction sites, ensuring safety compliance and efficiency.
  • Coordinated scheduling and workflow for multiple construction projects simultaneously.
  • Trained and mentored junior staff in construction techniques and safety protocols.
  • Conducted site inspections to monitor progress and enforce quality standards.
  • Collaborated with subcontractors to ensure project milestones were met on time.
  • Resolved onsite conflicts by facilitating communication among team members.
  • Inspected daily construction to determine project progress, contract compliance and safety.
  • Monitored construction progress, communicated project updates and identified potential problems or delays.
  • Conducted daily site inspections to ensure safety regulations were being adhered to.
  • Ensured that all safety protocols were strictly followed at all times throughout the duration of the project.
  • Supervised personnel on-site providing guidance when needed while monitoring their work performance.
  • Supervised crew to facilitate top quality and achievement of project milestones.
  • Developed detailed estimates of labor costs based on project requirements.
  • Mentored field personnel in executing tasks to complete projects on time and under budget.

HVAC Installer

Roach Air Conditioning
Ft. Worth
06.1991 - 04.1995
  • Installed HVAC systems in residential and commercial properties efficiently.
  • Reviewed blueprints and technical drawings for accurate installations.
  • Utilized hand tools such as wrenches, screwdrivers, drills, saws, as well as power tools like pipe cutters and benders when performing tasks related to HVAC installations.
  • Performed installation of residential and commercial HVAC systems, including air conditioning units, furnaces, heat pumps, air handlers, and ductwork.
  • Installed condensate lines, gas piping, venting systems for water heating appliances, exhaust fans.
  • Cleaned up job site upon completion of work to ensure a safe environment for customers.
  • Wired both line and low voltage to heating and cooling equipment.
  • Troubleshot HVAC system issues using appropriate tools and test equipment.
  • Pulled electrical wiring for new installations or repairs to existing HVAC systems.
  • Attended employee meetings and training to learn about new techniques, trends, and technologies.
  • Serviced units to residential and commercial heating and air conditioning customers.
  • Followed manufacturer's specifications for installation and repair procedures.
  • Ensured that all safety protocols were followed while working onsite at customer locations.
  • Conducted brazing, threading pipe and tasks to complete service calls.
  • Participated in team meetings with other members of the organization in order to discuss upcoming projects or areas needing improvement.
  • Communicated regularly with supervisor regarding progress on projects and any challenges encountered during the course of work.
  • Reported problems with company tools and vehicles to crew foreman for quick resolution.
  • Attended training sessions related to new products or techniques in order to stay current in industry standards.

Education

Certification - HVAC Technician

Lincoln Technical Institute
Arlington, TX
10-1993

High School Diploma -

McKinney High School
McKinney, TX
07-1990

Skills

  • Office management
  • Invoice processing
  • Budget planning
  • Scheduling coordination
  • Project documentation
  • Customer relationship management

Languages

Spanish
Limited

Timeline

Office Manager

Optimum Air Conditioning
04.2013 - Current

New Construction Supervisor

Houk Air Conditioning
05.1995 - 04.2003

HVAC Installer

Roach Air Conditioning
06.1991 - 04.1995

Certification - HVAC Technician

Lincoln Technical Institute

High School Diploma -

McKinney High School
TOBY CATES