Toby Jordon
Missouri City
Summary
Restaurant operations expert with over 20 years of experience in high-volume, casual dining and multi-unit settings. Demonstrated success in bar management, service execution, staff training, and inventory control, leading to enhanced guest experiences and increased sales. Background includes diverse roles in bartending, serving, and kitchen operations, showcasing strong operational discipline and reliability. Committed to customer satisfaction and efficient service, with a proven ability to multitask effectively in fast-paced environments.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Bartender | Server
Eagle Landing Golf Club
Orange Park
01.2023 - Current
- Delivered high-volume bar and dining service in a fast-paced club environment
- Maintained consistent guest satisfaction and repeat clientele
- Handled cash, POS transactions, and daily reconciliations
- Ensured compliance with health and safety standards
Front of House Manager
LAKESIDE LODGE & GRILLE
Bolton Landing
01.2010 - 01.2012
- Managed FOH staff, scheduling, and daily operations
- Handled inventory, vendor coordination, and guest relations
- Supported menu pricing, promotions, and training programs
Front of House Manager
FLORADORA SALOON
Telluride
01.2007 - 01.2010
- Staff Management
- Inventory & Supplies
- Menu Development & Pricing
- Financial Management
- Marketing & Promotions
- Training & Development
Bar Manager
TAVERN ON THE POND
Bolton Landing
01.2004 - 01.2007
- Oversaw bar staff, inventory control, and beverage cost management
- Assisted with promotions, events, and guest experience initiatives
Bartender | Lead Server | Service Bar Manager
ALGONQUIN
Bolton Landing
01.2002 - 01.2004
- Led service bar operations supporting dining room efficiency
- Maintained service standards and trained junior staff
Server
MILLER'S SOUTHSIDE ALE HOUSE
Jacksonville
01.2000 - 01.2002
- Customer Service
- Food & Beverage Delivery
- Billing & Payment Processing
- Maintaining Cleanliness & Organization
- Department of Health Safety Regulations & Compliance
Server
DAVE & BUSTER'S
Jacksonville
01.1996 - 01.2000
- Customer Service
- Food & Beverage Delivery
- Billing & Payment Processing
- Maintaining Cleanliness & Organization
- NYS Department of Health Safety Regulations & Compliance
Barback | Bartender | Busser | Late Night Cook
HOUSE OF SCOTTS
Bolton Landing
01.1996 - 01.2000
- Cross-trained across FOH and BOH roles
- Supported kitchen operations during late-night service
Education
GED -
Minerva Central School
Minerva, NYSkills
- Front and back of house operations
- Bar and beverage management
- High-volume service execution
- Staff training and leadership
- Scheduling and labor management
- Inventory and cost control
- POS systems and cash handling
- Guest relations and conflict resolution
- Menu knowledge and quality control
- Food safety compliance
- Catering support and sales
Certification
• GED, 01/01/99
• ServSafe, 01/01/20
• ServSafe, 01/01/20
References
- Clint Gibson, Owner, BJ's Restaurant & Bar, TX, 214.878.7514
- Sean Lovaas, Regional Manager, Millers Ale House, FL, 904.505.9942
- Arthur Baker, Former Co-Owner, Multi Unit (5+ Properties), NY, 518.321.5722
Industry Expertise
- Front & Back of House Operations
- Bar & Beverage Program Management
- High-Volume Service Execution
- Staff Training & Leadership
- Scheduling & Labor Control
- Inventory, Purchasing & Cost Control
- POS Systems & Cash Handling
- Guest Relations & Conflict Resolution
- Menu Knowledge, Food Prep & Quality Control
- DOH / DBPR / NYS Food Safety Compliance
- Catering & Sales Support
Timeline
Bartender | Server
Eagle Landing Golf Club
01.2023 - Current
Front of House Manager
LAKESIDE LODGE & GRILLE
01.2010 - 01.2012
Front of House Manager
FLORADORA SALOON
01.2007 - 01.2010
Bar Manager
TAVERN ON THE POND
01.2004 - 01.2007
Bartender | Lead Server | Service Bar Manager
ALGONQUIN
01.2002 - 01.2004
Server
MILLER'S SOUTHSIDE ALE HOUSE
01.2000 - 01.2002
Server
DAVE & BUSTER'S
01.1996 - 01.2000
Barback | Bartender | Busser | Late Night Cook
HOUSE OF SCOTTS
01.1996 - 01.2000
GED -
Minerva Central School