Overview
Work History
Education
Skills
References
Timeline
Generic

Toby Lathrop

Hill City,MN

Overview

2
2
years of professional experience

Work History

Cook

Mother Of Mercy Senior Living
Albany, MN
05.2024 - 02.2025
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Learned how to work in a more fast-paced environment while maintaining a clean and safe work area.
  • Worked with other kitchen staff and residents to ensure that the meals were cooked and served the way they liked or needed.
  • Worked with residents to identify issues with our work, and improve on those issues.
  • I made a lot of things from scratch, such as soups, meatloaf, sloppy joes, lasagna, and more.
  • I also spent a lot of time in charge of the kitchen, making sure everyone stays on task, and everything goes well.
  • I also learned how to keep a kitchen clean, and stay on top of equipment cleanliness to make sure that it was safe to use, and safe to cook food for the residents on a daily basis.
  • Learned how to prepare, cook, and serve all kinds of different food, and how to maintain safe temperatures and conditions for food.
  • Trained a few new cooks on how to work in a nursing home kitchen, how to operate the kitchen, and how to handle food safely.

Team Member

Casey's
Waite Park, MN
12.2023 - 04.2024
  • I mainly stayed in the kitchen of the store to handle all of the food-making, including the pizzas, sandwiches, salads, and more.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Also dealt with customer service while serving the customers their food, and occasionally having to work the register.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Collaborated with team members to maximize productivity and efficiency.
  • Handled money and deposited the money from the registers throughout the day.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Kept a clean and safe work environment all throughout the day.

Lead Sales Associate

Dollar General
Hill City, MN
07.2023 - 12.2023
  • Practiced good customer service while running registers to check out and handle returns from customers from all over.
  • Received and handled freight from weekly trucks, while maintaining the register.
  • Learned how to handle counting in, counting down registers, and making sure no problems arise.
  • Handled deposits for the store at the end of the day.
  • Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
  • I trained many new employees on how to run registers, work with customers, and handle money at the beginning and end of every shift.

Education

High School Diploma -

Hill City High School
Hill City, MN
03-2023

Skills

  • Food handling
  • Cleaning and organization
  • Nutrition awareness
  • Problem-solving
  • Drawer Balancing
  • Money handling
  • Customer relations
  • Fast-paced environment

References

References available upon request.

Timeline

Cook

Mother Of Mercy Senior Living
05.2024 - 02.2025

Team Member

Casey's
12.2023 - 04.2024

Lead Sales Associate

Dollar General
07.2023 - 12.2023

High School Diploma -

Hill City High School

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Toby Lathrop