Toby Payne
South Boston,Virginia
Summary
Experienced Controls and Technical Diagnostic Analyst with 17 years of direct operational and experience. Managed logistics and personnel for over 12 years. Strong aptitude for managing complex processes and implementing safe and cost-effective solutions across multiple work groups. Proven track record in delivering efficient results while maintaining high standards of quality and safety.
Overview
23
23
years of professional experience
Work History
RRE Controls Oper/ICE/Maint Tech Team Lead
Duke Energy
01.2019 - Current
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Devised and implemented processes and procedures to streamline operations.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
- Frequently inspected production area to verify proper equipment operation.
Fossil Control Operator
Duke Energy
05.2008 - 01.2019
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Collaborated with other departments to optimize production workflows.
- Planned material equipment and manpower needs for job.
- Performed general equipment maintenance and repair to minimize downtime.
- Met production targets and tight deadlines by collaborating closely with team members.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Maintained organized work area by cleaning and removing hazards.
- Trained new employees in various departments and safety standards.
- Established and enforced organization systems and standards.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Worked with managers to plan and coordinate production tasks.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- 15 years of event free operational experience
- Organized and implemented DPS alarm system upgrades on Units 3/4.
- Applied Duke Energy safety standards for event free LOTO execution.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Ran errands and provided general office support in a professional environment.
- Collaborated with cross-functional teams to implement process improvements for increased productivity.
- Supported plant safety initiatives through active participation in safety drills and emergency response exercises.
- Provided valuable input during system upgrades or expansions, drawing upon extensive knowledge of existing control systems architecture and functionality requirements.
- Monitored multiple channels in periodic rotation to verify regulatory compliance and signal quality.
- Enhanced operational efficiency by monitoring control systems and adjusting process variables.
- Managed multiple complex projects simultaneously, prioritizing tasks based on urgency and impact on overall production goals.
- Played a key role in the successful completion of scheduled shutdowns and start-ups, ensuring minimal disruptions to production timelines.
- Utilized advanced analytical skills to identify trends in operational data, proactively addressing potential problems before they escalated into larger issues.
- Optimized system performance by conducting regular equipment inspections and maintenance.
- Ensured compliance with safety regulations through strict adherence to protocols and guidelines.
- Established strong working relationships with colleagues across departments, fostering a collaborative environment conducive to efficient problemsolving.
Automotive Service Manager
Auto Xtras
01.2002 - 03.2008
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed detailed plans based on broad guidance and direction.
- Managed Team of 6 employees to create maximum efficiency
- Established team priorities, maintained schedules and monitored performance
- Reduced wait times for customers by optimizing scheduling and resource allocation within the service department.
- Consistently met or exceeded monthly performance targets set by upper management in terms of revenue generation, customer satisfaction ratings, and operational efficiency metrics.
- Developed strong relationships with vendors, securing competitive pricing on parts and supplies for the repair facility.
- Managed a team of automotive technicians, ensuring timely completion of repairs and adherence to quality standards.
- Assisted in budget preparation and forecasting activities, ensuring optimal resource allocation to achieve financial objectives.
- Monitored inventory levels of parts and supplies, minimizing stockouts while also reducing overhead costs associated with excess inventory.
- Implemented a preventative maintenance program for all shop equipment, reducing downtime and extending the useful life of critical assets.
Education
No Degree - Liberal Arts And General Studies
Danville Community College
Danville, VASkills
- Safely Executed LOTO Program
- Leading Team Meetings
- Complex Problem-Solving Skills
- Knowledge of Complex Unit Systems
- Report Writing and data entry and analysis
- Team Supervision
- Equipment Maintenance
- Critical Thinking
- 15 years of Power Plant Equipment Operations event Free
- 8 years team management experience
- Electrical and Mechanical background in trouble shooting complex processes
- Workplace Safety
- Coaching and Mentoring
- Performance Improvement
- Performance monitoring
Timeline
RRE Controls Oper/ICE/Maint Tech Team Lead
Duke Energy
01.2019 - Current
Fossil Control Operator
Duke Energy
05.2008 - 01.2019
Automotive Service Manager
Auto Xtras
01.2002 - 03.2008
No Degree - Liberal Arts And General Studies
Danville Community College
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