Toby Shoulders
Monroe
Summary
A dynamic professional with a strong background in inventory management and customer service, cultivated at PetSmart Charities. Demonstrates a proven ability to enhance stock accuracy and streamline operations through effective communication and staff training. Proficient in forklift operation and committed to maintaining OSHA safety standards, ensuring a safe and efficient work environment. Experienced in team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Possesses a track record of fostering collaborative and adaptable workplaces.
Overview
4
4
years of professional experience
Work History
Assistant Manager
PetSmart Charities
12.2022 - Current
- Supported daily operations through effective communication and coordination among team members.
- Assisted in training new staff on company policies and procedures to ensure compliance.
- Managed inventory tracking using established tools for accurate stock levels and timely replenishment.
- Contributed to customer service initiatives that enhanced client satisfaction and loyalty.
Stocker
Big Lots Distribution Center
12.2021 - 12.2022
- Organized and stocked merchandise according to layout plans for optimal product visibility.
- Operated forklifts and pallet jacks to efficiently move inventory throughout the warehouse.
- Conducted regular inventory checks to ensure stock accuracy and minimize discrepancies.
- Collaborated with team members to streamline stocking processes, enhancing overall efficiency.
Merchandiser
Sams Club Distribution
02.2022 - 06.2022
- Updated pricing and signage to complete product displays and educate customers.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
Inventory Specialist
Kennedy Rice Mill
08.2021 - 12.2021
- Monitored inventory levels to ensure optimal stock availability and reduce shortages.
- Implemented inventory tracking systems to enhance accuracy in stock management.
- Analyzed supply chain processes to identify inefficiencies and recommend improvements.
- Coordinated with suppliers to streamline order fulfillment and maintain timely deliveries.
Education
Associate of Arts - General Studies
Louisiana Delta Community College
Monroe, LASkills
- OSHA safety regulations
- Customer service
- Staff training and development
- Staff supervision
- Heavy equipment operation
- Forklift operation
- Microsoft dynamics 365
- Packaging and labeling
- Pet care expertise
- Supply inventory measuring
Timeline
Assistant Manager
PetSmart Charities
12.2022 - Current
Merchandiser
Sams Club Distribution
02.2022 - 06.2022
Stocker
Big Lots Distribution Center
12.2021 - 12.2022
Inventory Specialist
Kennedy Rice Mill
08.2021 - 12.2021
Associate of Arts - General Studies
Louisiana Delta Community College