Toby Tiffany
Centennial,CO
Summary
Accomplished Regional Vice President at Travelers Insurance, adept in strategic decision-making, leadership, and public speaking in front of small, medium and large audiences. Spearheaded initiatives that significantly enhanced financial performance and sales growth, employee NPS (eNPS), customer NPS, all while achieving ambitious targets through effective team development and operational planning. Excelled in fostering relationships, demonstrating a keen ability for business forecasting, process improvements, and full understanding of multiple marketing strategies (across multiples mediums). Extremely skilled at coaching, mentoring, developing, and creating / advancing organizational culture in a collaborative and inclusive way.
Overview
20
20
years of professional experience
Work History
Regional Vice President
Travelers Insurance
05.2015 - Current
- Oversaw significant growth (600M - 3.3B) working in collaboration with cross-functional teams across Product, Marketing, Agent Distribution and others.
- Created culture of growth, leading to out-performing employee retention, eNPS consistently > company average, all while developing multiple management level promotions now in various areas of the company.
- Implemented successful improvements to resource deployment, technology implementation, and streamlining & implementation of digital marketing.
- Successfully merged regional expansions twice during my 9+ year current tenure in role.
Regional Sales Director
Travelers Insurance
04.2012 - 05.2015
- Led a high-performing sales team, providing coaching, mentoring and a large employee reorganization in 2012 to achieve ambitious targets across AZ, NV & NM.
- Managed sales team of 8 employees.
- Developed and executed sales plans for consistent growth in revenue and profitability across ~1,000 Independent Agents across three states.
- Oversaw one of the largest employee restructures in recent company history in 2012 that was a key enabler of future growth and aligned to strategic priorities.
Regional Sales Director
Travelers Insurance
04.2009 - 04.2012
- Recruited externally in late 2008 to help expanded market share by identifying new business opportunities and cultivating partnerships with key stakeholders across CO, UT, WY.
- Led team of 6 Sales Executives to help increase number of appointed agents across Colorado and Utah in 2009 & 2010 by 175%.
- Exceeded quarterly and annual sales goals consistently by closely monitoring team performance and adjusting strategies accordingly.
- Selected by Executive Leadership to part of High Potential program Leaders Developing Leaders (LDL), that ultimately assisted in a promotion to RVP in 2015.
Regional Sales Manager
Progressive Insurance
01.2007 - 04.2009
- Built out an entire, dedicated Sales Organization to help advance Commerical Lines share amongst Independent Agents across (13) states in the Southeastern US.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
Territory Sales Manager
Progressive Insurance
06.2004 - 01.2007
- Responsible for all day-to-day activity with 150 assigned Independent Agency relationships.
- Increased sales revenue by developing and implementing strategic territory plans including new appointments, targeted business initiatives and terminating underperforming agents.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
Education
Bachelor of Science - Interpersonal Communication, Marketing Emphasis
Ohio University
Athens, OHExperimental Aircraft Association
Member #162987Skills
- Staff Leadership
- Strategic Decision-Making
- Operational planning
- Sales management
- Process Improvements
- Business Forecasting
- Problem-Solving
- Relationship and Team Building
- Leadership and People Development
- Excellent Communication
- Executive Leadership
- Public Speaking
Flying (Private Pilot ASEL, Sport Pilot - PPC Land, Weight-Shift Control Land)
Having first solod July 11, 1993, and since that time I have been building, flying and being around all things aviation. I have started a Zenith CH701, restored a Zenith CH601 HD, owned an flown a Quad City Challenger II, Sky Ranger, and various other aircraft including a person favorite, a 1960 Cessna 150.
Timeline
Regional Vice President
Travelers Insurance
05.2015 - Current
Regional Sales Director
Travelers Insurance
04.2012 - 05.2015
Regional Sales Director
Travelers Insurance
04.2009 - 04.2012
Regional Sales Manager
Progressive Insurance
01.2007 - 04.2009
Territory Sales Manager
Progressive Insurance
06.2004 - 01.2007
Bachelor of Science - Interpersonal Communication, Marketing Emphasis
Ohio University
Experimental Aircraft Association
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