Toby Tran
Renton,WA
Summary
Responsible and hardworking candidate dependable at managing multiple task and priorities with a positive attitude. Willingness to learn and take on added responsibilities to meet expectations and goals.
Overview
8
8
years of professional experience
Work History
Restaurant Supervisor
Luxe Thai Cuisine
11.2022 - 01.2024
- Handled guest complaints professionally, resolving any issues.
- Handled daily cash handling procedures, paying vendor accounts, closing Daily Cash periods while ensuring accurate accounting records.
- Coordinated with kitchen staff and front of house staff to ensure smooth lunch/dinner services.
Training Manager/Restaurant Supervisor
Wanida Thai
09.2018 - 11.2022
- Provided the training process for improved employee retention and quicker onboarding.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Handled inventory management tasks for front-of-house supplies to maintain adequate stock levels at all times.
- Instructed servers on proper techniques for taking orders, serving food and providing excellent customer service.
- Handled restaurant accounts, tip-book as well as closing and opening tasks.
- Assisted fellow co-workers on the floor in multiple areas.
- was involved in the expansion of the business into 2 additional restaurants as well as the onboarding process.
Server
Pho-Shizzle
01.2016 - 01.2018
- Handled dine in and takeout services for numerous customers as well as bussing task.
- Managed dozens of patrons all while providing positive customer service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Western Washington University
Bellingham, WASkills
- Health and Safety Standards
- Staff Management
- Service Quality Enhancements
- Quality Assurance
- Customer Service
Timeline
Restaurant Supervisor
Luxe Thai Cuisine
11.2022 - 01.2024
Training Manager/Restaurant Supervisor
Wanida Thai
09.2018 - 11.2022
Server
Pho-Shizzle
01.2016 - 01.2018
Western Washington University
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