Toby Van
Garland,TX
Summary
Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence.
Currently in college for business Management.
Overview
4
4
years of professional experience
Work History
Fiber Optic WiFi Sale Representative
Fort Worth Critical, Inc.
03.2023 - 06.2023
- Provide great customer service and WiFi promotion.
- Reviewed new promotions and monitored price changes.
- Answered questions customers and addressed customer concerns.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of promotions and highlighted sales to customers.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Identified and resolved discrepancies and errors in customer accounts.
- Work on the weekends
Customer Service Cashier
Beauty Nails And Spa
05.2021 - 06.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Porter
Volkswagen Clay Cooley
09.2024 - Current
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
Education
High School Diploma -
Inernational Leadership of Texas, Garland
4413 N Shiloh Rd, Garland, TX 7504405.2022
Skills
- Resource Distribution
- Design Team Recommendations
- Coordinate Delivery Schedules
- Market Research
- Building Client Relationships
- Customer Loyalty
- Active Listening
- Organizational Systems
- Reading Comprehension
- Travel Assistance
- Servicing Accounts
- Expansion Planning
- Client Correspondence
- Product Presentation
- Expense Reports
- Critical Thinking
- Prospect Business
- Client Rapport-Building
- Strategic Account Planning
- Developing Business Plans
- Customer Account Management
- Salesmanship
Languages
Chinese (Cantonese)
Limited Working
English
Professional Working
Vietnamese
Elementary
Timeline
Porter
Volkswagen Clay Cooley
09.2024 - Current
Fiber Optic WiFi Sale Representative
Fort Worth Critical, Inc.
03.2023 - 06.2023
Customer Service Cashier
Beauty Nails And Spa
05.2021 - 06.2023
High School Diploma -
Inernational Leadership of Texas, Garland
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