Tocarra Bryant
Orlando,FL
Summary
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Officer
J&b Security
04.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked and verified photo identification prior to granting facility access.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Wrote detailed reports of all security breaches and investigations.
Parking/Grounds
Marriott International
02.2023 - 04.2024
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
- Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
- Improved safety on the grounds by promptly removing debris and maintaining walkways.
- Assisted with seasonal preparations, such as planting new flora or preparing grounds for winter weather conditions.
Delivery Driver
Amazon DSP
03.2019 - 01.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Accomplished seamless handovers between shifts through clear communication with colleagues about completed tasks, ongoing responsibilities, and relevant updates.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
Security Guard
Security
12.2019 - 07.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Warehouse Worker
ProLogistix
08.2020 - 04.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Completed cycle counts and monthly inventory.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
Grader/Packer
Emerald Packing House
04.2016 - 05.2019
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Expedited order processing time through effective organization and prioritization of tasks.
- Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Optimized shipping logistics, negotiating competitive rates with carriers and tracking shipments to ensure timely delivery.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
Environmental Services Technician
The Reserve Network
06.2018 - 03.2019
Assistant Manager
Aldi
05.2013 - 10.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Monitored security to protect employees, customers and property.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
Education
Associate in Hvac -
St. Petersburg collage
Saint Petersburg, FL12.2013
H.S.D -
Dr. Phillips high
Orlando, FL12.2009
Skills
- Assistant Manager/Sales Associate (9 years)
- Environmental Services (5 years)
- Security (4 years)
- Construction (3 years)
- Warehouse Experience (10 years)
- Packaging (10 years)
- Driving
- HVAC
Certification
- Class D Security
- Pallet Jack Certification
- Guard Card
Timeline
Security Officer
J&b Security
04.2024 - Current
Parking/Grounds
Marriott International
02.2023 - 04.2024
Warehouse Worker
ProLogistix
08.2020 - 04.2022
Security Guard
Security
12.2019 - 07.2022
Delivery Driver
Amazon DSP
03.2019 - 01.2023
Environmental Services Technician
The Reserve Network
06.2018 - 03.2019
Grader/Packer
Emerald Packing House
04.2016 - 05.2019
Assistant Manager
Aldi
05.2013 - 10.2018
Associate in Hvac -
St. Petersburg collage
H.S.D -
Dr. Phillips high