Tochi Emeruwa
Grand Prairie,TX
Summary
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Registered Nurse, Medical-Surgical Unit
Baylor Univ. Medical Center
08.2024 - Current
- Educated patients and their families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Advocated for and strived to protect health, safety, and rights of patient.
- Explained plan of care and medication side effects to patients and caregivers in easy-to-understand terms.
Back Up Receiver
Sprouts Farmers Market
07.2022 - 08.2024
- Report any receiving discrepancies to Managers to rectify problems, such as damages, shortages, or nonconformance to specifications, examines contents and compares with records, invoices, or orders
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected products for quality assurance prior to shipment or receipt of goods
- Collaborated closely with other departments to meet customer needs quickly and efficiently
Non-Profit Coordinator
Texas Association Against Sexual Assault (TAASA)
06.2021 - 07.2022
- Gathered information about various services and nonprofit organizations to be included in the service directory
- Conducted online research, making phone calls, and reaching out to potential listings
- Organized listings into categories and subcategories based on organizations, location, and other relevant criteria
- Assisted in developing and implementing a comprehensive service directory to help connect survivors of sexual assault to the nearest survivor-centered sexual assault program/rape crisis center
Education
Bachelor of Science - Nursing
University of Texas at Arlington
12.2023
Skills
- Adaptability to Change
- Problem Solving
- Active Listening
- Time Management
- Effective Communication
- Attention to Detail
- Healthcare ethics
- Documentation
Certification
- Licensed Registered Nurse (RN), Texas Board of Nursing, 02/01/24
- CPR Certification, American Heart Association, 06/01/23
- Crisis Prevention Intervention (CPI) Certification, 03/01/24
Timeline
Registered Nurse, Medical-Surgical Unit
Baylor Univ. Medical Center
08.2024 - Current
Back Up Receiver
Sprouts Farmers Market
07.2022 - 08.2024
Non-Profit Coordinator
Texas Association Against Sexual Assault (TAASA)
06.2021 - 07.2022
- Licensed Registered Nurse (RN), Texas Board of Nursing, 02/01/24
- CPR Certification, American Heart Association, 06/01/23
- Crisis Prevention Intervention (CPI) Certification, 03/01/24
Bachelor of Science - Nursing
University of Texas at Arlington
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