Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
References
Timeline
Generic
Tocoby Payton-McCoy

Tocoby Payton-McCoy

Rocky Mount,NC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Associate Minister

Red Hill Missionary Baptist Church
03.2023 - Current
  • Provided spiritual care through visitation, counseling, and prayer.
  • Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
  • Led programs such as worship, study, fellowship, and service opportunities.
  • Oversaw administration and management of all areas of ministry.
  • Raised congregational awareness of the needs and contributions of youth to church life and operations.
  • Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.
  • Worked with stewardship to promote responsible biblical stewardship.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Paid attention to detail while completing assignments.

Board Recorder – Pastors, Deacons and Trustees

Red Hill Missionary Baptist Church
05.2006 - Current
  • Checked records for accuracy and completeness, and corrected errors.
  • Processed and scanned files into electronic databases.
  • Accessed and used computer software applications to update and maintain records.
  • Answered queries by locating and retrieving necessary files.
  • Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.

Customer Service/ Inside Sales Representative

Consolidated Diesel Co. (Hagemeyer North America, Inc)
11.1999 - 02.2006
  • Answered customers' questions regarding products, prices, and availability.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Set up new accounts, established customer credit and set up payment methods.
  • Used CRM software to maintain detailed contact logs and account records.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Monitored industry news and trends to stay up-to-date on competitive landscape.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Trained new employees on customer service, money handling, and organizing strategies.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Negotiated prices, terms of sales, and service agreements.
  • Recorded accurate and efficient records in customer database.
  • Quoted prices, credit terms and other bid specifications.

Bus Driver

Edgecombe County Schools (Phillips Middle School)
04.1999 - 02.2006
  • Commercial Driver License Class B
  • Drive bus to transport students safely to and from school over specified routes.
  • Complied with local traffic regulations.
  • Report delays or accidents.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.

Assistant Manager

Payless Shoe Source
11.2000 - 06.2001
  • Perform operational duties such as cashiering, service desk, and storing paperwork.
  • Supervised day-to-day operations to meet performance, quality, and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Assist in the merchandising of the store
  • Provide training to newly hired or promoted associates.
  • Prepare and conduct performance appraisals.
  • Perform store opening and closing procedures.
  • Ensure proper customer service.
  • Ensure that store security and store recovery procedures are followed.

Buyer

Manpower (Kaba Ilco Corp.)
08.1999 - 11.1999
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Maintained complete documentation and records of all purchasing activities.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Maintained key item stock levels and wrote or expedited purchase orders.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.

Account Payable Associate

Kelly Service (Hardee’s Food Systems)
11.1998 - 08.1999
  • Matched purchase orders to invoices and logged invoices into the computer.
  • Audited and processed credit card bills.
  • Reviewed each invoice and requisition for payment approval.
  • Prepared checks and assist with payroll duties.
  • Reconciled bank statements.
  • Paid vendors by monitoring discount opportunities and paid employees by receiving and verifying expense reports.
  • Reconciled processed work by verifying entries and comparing system reports to balance numbers.

Assistant Office Manager

Lowe’s Food Store #435
10.1996 - 03.1999
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Transferred and directed phone calls, guests, and mail to correct staff members.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Education

Doctor of Ministry - Ministry Leadership

Liberty University
Lynchburg, Virginia
10.2023

MDiv: General - Divinity

Liberty University
Lynchburg, VA
07.2022

Bachelor of Science - Regional Studies

Liberty University
Lynchburg, Virginia
12.2020

Associate of Arts - Associate in Arts And Sciences

Virginia University of Lynchburg
Lynchburg, Virginia
05.2020

Certificate: Career Start Orientation -

Nash Community College
Rocky Mount, North Carolina
03.2006

High School Diploma -

North Edgecombe High School
Leggett, North Carolina
05.1998

Skills

  • Judgment and Decision Making
  • Coordination
  • Management of Personnel Resources
  • Congregational Care
  • Community Service
  • Leadership Development
  • Spiritual Leadership
  • Children's Ministry
  • Spiritual Guidance
  • Individual Counseling
  • Teaching

Certification

  • Starpoint Safety Leader
  • Hazardous Material Communication

Volunteer Experience

10/18, Present, United Community Ministries, Rocky Mount, NC, Help Feeding the Homeless, Plan and lead youth and children education programs, Counsel Individuals, youth, or youth groups concerning their spiritual, emotional, or personal needs

References

Available Upon Request

Timeline

Associate Minister

Red Hill Missionary Baptist Church
03.2023 - Current

Board Recorder – Pastors, Deacons and Trustees

Red Hill Missionary Baptist Church
05.2006 - Current

Assistant Manager

Payless Shoe Source
11.2000 - 06.2001

Customer Service/ Inside Sales Representative

Consolidated Diesel Co. (Hagemeyer North America, Inc)
11.1999 - 02.2006

Buyer

Manpower (Kaba Ilco Corp.)
08.1999 - 11.1999

Bus Driver

Edgecombe County Schools (Phillips Middle School)
04.1999 - 02.2006

Account Payable Associate

Kelly Service (Hardee’s Food Systems)
11.1998 - 08.1999

Assistant Office Manager

Lowe’s Food Store #435
10.1996 - 03.1999

Doctor of Ministry - Ministry Leadership

Liberty University

MDiv: General - Divinity

Liberty University

Bachelor of Science - Regional Studies

Liberty University

Associate of Arts - Associate in Arts And Sciences

Virginia University of Lynchburg

Certificate: Career Start Orientation -

Nash Community College

High School Diploma -

North Edgecombe High School

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