Todd Agnew
Arlington
Summary
Dynamic operations leader with a proven track record at El Pollo Loco, excelling in strategic selling and employee training. Successfully reduced expenses through vendor negotiations and enhanced efficiency by coordinating multi-location operations. Recognized for maintaining high standards and achieving margin targets, driving significant growth and operational excellence.
Overview
18
18
years of professional experience
Work History
Area Leader and Facilities Director
El Pollo Loco
Dallas
12.2018 - 08.2025
- Managed and led operations for multiple restaurants while ensuring compliance with safety practices.
- Communicated company goals and deadlines effectively to team members.
- Motivated team through performance assessments and constructive feedback.
- Assisted management in hiring, training, and performance updates of staff.
- Conducted budget analysis for areas and identified cost-saving opportunities.
- Reduced expenses by renegotiating vendor contracts, leading to significant savings.
- Coordinated merger of six restaurants, implementing preventive maintenance across eleven locations.
- Analyzed equipment failures, executing corrective actions to enhance operational efficiency.
General Manager
El Pollo Loco
Arlington
06.2015 - 12.2018
- Oversaw food and supply ordering based on precise needs assessment.
- Hired, trained, and supervised managers and staff to enhance operational efficiency.
- Managed budgetary constraints, administered payroll, and ensured adherence to financial guidelines.
- Monitored staff compliance with established codes of practice for quality assurance.
- Engaged with customers to gather feedback and improve service delivery.
- Observed food portion sizes and preparation quantities to reduce waste.
- Analyzed budget variances and implemented corrective actions as necessary.
General Manager
Five Guys Burgers And Fries
Dallas
01.2008 - 12.2015
- Achieved margin targets consistently while managing budgets and overseeing P&Ls to align with growth plans.
- Maintained 98% average rating for the year with Steritech, ensuring high standards.
- Hired and trained staff across multiple locations to enhance operational efficiency.
- Executed basic repairs and maintenance to reduce operational costs.
- Opened multiple locations, handling hiring processes and inventory ordering effectively.
Education
Some College (No Degree) - Business
Louisiana State University And A&M College
Baton Rouge, LAHigh School Diploma -
JJ Pearce Highschool
Richardson, TX4 2000
Skills
- Strategic selling
- Brand messaging development
- Process and procedure design
- Employee training and retention
- Operations management across locations
- Multi-location launch expertise
Languages
Spanish
Professional
Timeline
Area Leader and Facilities Director
El Pollo Loco
12.2018 - 08.2025
General Manager
El Pollo Loco
06.2015 - 12.2018
General Manager
Five Guys Burgers And Fries
01.2008 - 12.2015
Some College (No Degree) - Business
Louisiana State University And A&M College
High School Diploma -
JJ Pearce Highschool
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