Proactive Revenue Manager with strong background in financial analysis, budgeting and forecasting. Develops and implements financial plans and delivers strategic financial advice.
Overview
24
24
years of professional experience
Work History
Revenue Manager
Horseshoe Bay Resort
05.2023 - 07.2025
Fulfilled support functions for Director of Revenue Management.
Prepared reports, built rates and packages, adjusted rates.
Prepared weekly strategy deck.
Made recommendations regarding sales strategies.
Collaborated with Sales Department, Front Desk, and Reservations department to maximize revenue and ensure accuracy.
Horseshoe Bay Resort was Crescent Hotels & Resorts winner of "Hotel of the Year" for best overall performance.
Server
Capital Grille
11.2021 - 05.2023
Collaborated with culinary and service teams to ensure a memorable dining experience for guests.
Used extensive knowledge of wine to make recommendations to pair with menu selections.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Warehouse Worker
Wholesale USA
10.2020 - 10.2022
Took orders from customers and relayed those to the team filling orders in the warehouse.
Streamlined ordering process to ensure accuracy in orders.
Created samples to help customers make selections.
Helped train new employees in safe practices and warehouse procedures.
Unpacked and repacked items in different quantities and configurations for shipment.
Area Director of Revenue Management
Crestline Hotels & Resorts
11.2014 - 07.2020
Responsible for all revenue management functions of 7 Hyatt Place.
Increased Market Share in my portfolio of hotels in 2016 and 2017, with at least two hotels under renovation each year.
Created and managed execution of hotel business plans to drive KPI results and maximize business opportunities, working closely with hotel general manager, director of sales and the rest of the regional team.
Performed weekly marketshare critique for the hotel teams and corporate office teams.
Recommended and implemented strategy for all hotels.
Successfully implemented the PRiO system at all hotels, Hyatt's Pricing and Inventory Revenue Management System.
Director of Revenue Management
Renaissance Hotel, St. Louis Airport
11.2012 - 11.2014
Responsible for hiring, training, supervising and reviewing and recognizing reservation office staff.
Work closely with Sales Department and general manager to maximize total revenue for the hotel.
Aggressively manage all distribution channels.
Follow and implement all brand strategies.
Organize and lead weekly Revenue Management Meetings.
Prepare annual budget for rooms revenue. Perform quarterly, monthly, weekly and 3 day forecasts for rooms occupancy and revenue.
Analyze pace and demand and adjust rate accordingly.
Perform weekly and monthly market share critique.
Implemented strategies remixing revenue sources to grow RevPAR Index every month.
Revenue Manager
Kansas City Airport Hilton
01.2002 - 11.2012
Responsible for hiring, training, supervising and reviewing and recognizing reservation office staff.
Work closely with Sales Department and general manager to maximize total revenue for the hotel.
Aggressively manage all distribution channels.
Follow and implement all brand strategies.
Organize and lead weekly Revenue Management Meetings.
Prepare annual budget for rooms revenue. Perform quarterly, monthly, weekly and 3 day forecasts for rooms occupancy and revenue.
Analyze pace and demand and adjust rate accordingly.
2004 Highest ADR increase in Hilton Hotels for an airport property (+4.1%).
Davidson Hotel Company Hotel of the Year 2004 and 2010.
Increased RevPAR Index annually from 2007 through 2011.