Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
33
33
years of professional experience
Work History
CIC
FAA
Albuquerque, NM
01.2005 - 12.2022
OJTI certified-trained numerous trainees
CIC certified-performed duties daily
Performed instructor duties under supervision from Richard Chavez at Albquerque Center for 8 months
ATCS
FAA
Albuquerque, NM
12.1997 - 12.2022
Instructed pilots on procedures for takeoff, landing, and other flight activities.
Maintained communication with pilots via radio to ensure safety of aircrafts.
Provided information about weather conditions, altitude restrictions, airspace regulations.
Monitored and coordinated aircraft movements in the air and on runways.
Alerted pilots of potential hazards or deviations from air traffic control instructions.
Investigated any incidents involving non-compliance with air traffic control instructions.
Trained new staff members on proper use of air traffic control equipment and protocols.
Assisted in developing strategies for controlling air traffic flow throughout an area.
Developed contingency plans for emergency situations such as bad weather or system malfunctions.
Arranged aircraft diversions and suggested flight plan alternatives.
Effectively communicated with pilots by clearly speaking, enunciating properly and actively listening.
Monitored weather conditions, aircraft position reports, aeronautical information and navigational charts to evaluate flight progress.
Operations Specialist
United States Navy, USN
08.1991 - 07.1996
Monitored and tracked aircrafts, ships, and other objects in the sky or on the sea using radar equipment.
Conducted tests of radar systems to ensure proper functioning and accuracy.
Performed data analysis of detected targets for further evaluation.
Telemarketer Sales Representative
Chemlawn
Schaumburg, IL
05.1990 - 03.1991
Conducted cold call campaigns to generate leads and increase sales opportunities.
Resolved customer complaints quickly and efficiently via telephone or email communication.
Participated in training sessions on new products and services offered by the company.