Todd Bass

• Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
• Wrote, reviewed and edited technical document in accordance with template requirements.
• Developed positive working relationships with stakeholders to effectively coordinate work activities.
• Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

repair o machines CNC lathes, mills and chip shooters, wave solder machines.

review and maintained service contracts.

managed grave yard shift environmental test lab. Wave form and temperature destructive testing.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Consulted with customers to assess needs and propose optimal solutions.