Summary
Overview
Work History
Education
Skills
Timeline
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Todd Bell

Todd Bell

Muncie,IN

Summary

Dynamic leader with a proven track record at General Motors, enhancing team productivity and cohesion through effective problem-solving and team motivation. Expert in fostering teamwork and collaboration, achieving significant improvements in performance metrics. Skilled in attention to detail, driving continuous improvement and operational efficiency.

Overview

37
37
years of professional experience

Work History

Team Leader

General Motors
Ft Wayne, Indiana
02.1996 - 08.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Oversaw quality control measures, maintaining high standards for all project outputs.
  • Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Manager

Pizza Hut, Restaurant Brands
Anderson, Indiana
09.1994 - 02.1996
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

National Sales Representative

Gem Creations/ Remount International
Aurora, IL
03.1991 - 08.1994
  • Conducted comprehensive product training sessions for clients, ensuring optimal usage and customer satisfaction.
  • Enhanced customer satisfaction ratings by promptly addressing concerns and providing tailored solutions for their needs.
  • Achieved consistent growth in annual sales by maintaining a strong pipeline of qualified leads.
  • Developed long-term partnerships with clients, resulting in repeat business and sustained revenue growth.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Manager

Sterling Jewelers
San Diego, CA
08.1987 - 03.1991
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
  • Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
  • Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
  • Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.

Education

No Degree - Criminal Justice

Community College of The Air Force
Montgomery, AL

No Degree - General Buinance? Finance

Ball State University
Muncie, IN

High School Diploma -

Muncie Northside High School
Muncie, IN
05.1980

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation

Timeline

Team Leader

General Motors
02.1996 - 08.2024

Manager

Pizza Hut, Restaurant Brands
09.1994 - 02.1996

National Sales Representative

Gem Creations/ Remount International
03.1991 - 08.1994

Manager

Sterling Jewelers
08.1987 - 03.1991

No Degree - Criminal Justice

Community College of The Air Force

No Degree - General Buinance? Finance

Ball State University

High School Diploma -

Muncie Northside High School

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Todd Bell