Katie Bevins

Ironton,OH

Summary

Adept Medical Billing Specialist with a proven track record at Kings Daughters Me, enhancing billing accuracy and insurance verification. Excelled in patient billing and collections management, boosting payment efficiency by over 30%. Renowned for exceptional customer service and teamwork, seamlessly liaising between patients, insurance providers, and billing offices.

Overview

years of professional experience

Work History

Medical Billing Specialist

Kings Daughters Me

Ashland, KY

07.2020 - Current

Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
Communicated with insurance providers to resolve denied claims and resubmitted.
Liaised between patients, insurance companies, and billing office.
Identified and resolved patient billing and payment issues.
Prepared billing correspondence and maintained database to organize billing information.
Located errors and promptly refiled rejected claims.
Posted and adjusted payments from insurance companies.
Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.

Front Desk Clerk

Family Medical Centers-CAO

Ironton, OH

07.2018 - 07.2020

Collected room deposits, fees, and payments.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Student Aide

Rock Hill School District

Ironton, OH

08.2012 - 05.2018

Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.

Education

High School Diploma -

Rock Hill High School

Rock Hill, SC

05.2000

Skills

Bill payment
Payment posting
Patient Billing
Collections Management
Claim submission
Insurance Verification
HIPAA Compliance
Multitasking and Organization
Commercial and Private Insurance

Billing and Collection Procedures
Clerical Support
Teamwork and Collaboration
Electronic Claims
Records Maintenance
Patient Collections
Critical Thinking
Customer Service

References

Tammy Justice-Hecla Water

740-479-1629

Kathy Hicks-KDMC billing payer lead

606-831-9184

Carla Haynes-KDMC

740-302-2528

Timeline