Experienced Cloud Engineer with a strong background in designing and implementing secure and scalable cloud solutions for federal compliance within the FedRAMP authorization process. Skilled at developing Reference Architecture Design Diagrams and collaborating with cross-functional teams to translate customer requirements into secure cloud architectures. Proficient in configuring and managing security tools such as Palo Alto Firewalls, Splunk, Burpsuite, Tenable Nessus, and Trend DSM using Infrastructure as Code to deploy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cloud Engineer II
COALFIRE SYSTEMS, INC.
09.2023 - Current
Designed Reference Architecture Diagrams for customers, enabling them to bring their products to the FedRAMP market, ensuring compliance with federal security standards and guidelines.
Collaborated with cross-functional teams to understand customer requirements and translate them into scalable, secure cloud architectures tailored for FedRAMP authorization.
Developed Infrastructure as Code (IaC) using Terraform to automate the deployment of cloud environments, enhancing operational efficiency, reusability, and reducing human error.
Implemented and managed cloud-based security tools (e.g., Splunk, Palo Alto, Burp Suite, Nessus) to ensure a robust and secure management plane for customer environments.
Supported the build phase of FedRAMP authorization (ATO) by provisioning and configuring cloud-based tools for continuous monitoring, incident response, vulnerability management, and compliance reporting.
Facilitated integration and automation of security controls into cloud environments, supporting the management of security and compliance practices across multiple systems.
Collaborated with stakeholders to ensure that security controls, risk management, and documentation meet FedRAMP standards.
Provided expertise in cloud security practices and risk management frameworks, assisting customers in securing their cloud environments and achieving compliance milestones.
Mentored junior engineers and provided guidance on best practices for cloud architecture, security, and automation within the context of FedRAMP.
Contributed to the development of reusable code by creating and maintaining Cloud Provider pak modules for AWS and Azure, streamlining deployment processes and promoting standardization across multiple customer environments.
Cloud Engineer
TRIUMPH TECHNOLOGY SOLUTIONS
10.2022 - 07.2023
Company Overview: Managed Service Provider/Cloud Consulting
Guiding clients through their business-critical opportunities working toward a solution
Designed, deployed, and managed highly available and scalable cloud architectures on AWS for multiple clients, ensuring optimal performance and cost efficiency
Developed Infrastructure as Code templates using CloudFormation and Terraform, enabling automation and version control of infrastructure deployments
Implemented robust monitoring and alerting solutions using Amazon CloudWatch, AWS CloudTrail, and ELK Stack, ensuring proactive identification and resolution of issues
Assisted in the development and execution of disaster recovery plans and performed regular backups and restoration tests to ensure business continuity
Monitored system performance and capacity, generating reports and recommending improvements to enhance efficiency and cost optimization
Developed custom Packer templates and scripts to build golden images and machine images for AWS, ensuring standardized deployments
Integrated Packer with IaC tools like Terraform to streamline the provisioning of infrastructure resources, enabling rapid and repeatable deployment of cloud-based environments
Managed Service Provider/Cloud Consulting
Systems Engineer
AGILITY TECHNOLOGIES GROUP
02.2020 - 09.2022
Company Overview: Managed Service Provider
Provide technical support of varying complexity for 15 clients comprising 1,000+ users and equipment
Address user tickets regarding hardware, software and networking issues
Developed and maintained strong relationships with clients, acting as a trusted advisor and technical consultant, understanding their unique business requirements and delivering tailored solutions to meet their needs
Provided expert-level support and troubleshooting for complex technical issues, collaborating closely with clients to identify and resolve problems in a timely manner, exceeding SLA's
Led knowledge sharing initiatives and provided training to internal teams, enabling them to effectively support and maintain client solutions while staying current with emerging technologies and industry trends
Oversaw the deployment and configuration of enterprise-level systems, including network infrastructure, virtualization platforms, security solutions, and data storage systems, ensuring optimal performance and reliability
Managed Service Provider
Fuel Associate/Customer Service Associate
WAWA
11.2020 - 05.2021
Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner. Utilize the GREAT customer service and customer recovery model to ensure customer engagement.
Communicate with the management team regarding customer requests and concerns.
Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Maintain proper cash levels in register drawer and change machines. Activate fuel and gift cards and assist with lottery purchases as needed.
Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles.
Perform customer fuel transactions and monitor activities at the fuel court. Stop fuel pumps if necessary.
Prepare all made to order food and/or beverages according to recipe or customer specifications.
Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Ensure coffee thermals are filled and working properly.
Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills.
Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).
Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards.
Desktop Support Analyst
RED PALADIN
09.2019 - 02.2020
Company Overview: Managed Service Provider
Spearheaded the technical resolution of 10-15 tickets per day including P1 mission critical or VIP tickets, P2 requiring downtime, and P3 non-critical technical support with strong resolution SLAs
Provided technical support to end-users, troubleshooting and resolving hardware and software issues in a timely manner
Installed, configured, and maintained desktop computers, laptops, printers, and other peripherals
Supported and administered various operating systems, including Windows and Mac OS, ensuring optimal performance and security
Assisted in the setup and configuration of user accounts, permissions, and access levels in Active Directory
Conducted hardware and software inventory management, ensuring accurate records and timely replenishment of supplies
Provided end-user training and documentation to promote self-service and reduce support requests
Managed Service Provider
Education
Bachelor of Science - Computer & Network Security
Wilmington University
Wilmington
01.2019
Associate in Applied Science - Network Management/Cybersecurity