Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Todd Cassens

Dixon,IL

Summary

Seasoned Director of Maintenance with significant experience in managing large-scale commercial and residential maintenance projects. Strengths include a comprehensive understanding of mechanical systems, electrical repair, HVAC systems, and regulatory compliance. Skilled in developing preventive maintenance programs to optimize facility efficiency and safety. Demonstrated leadership skills with an ability to guide teams towards achieving operational goals while ensuring high-quality service delivery. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Director of Maintenance and Life Safety

Generations at Rock Island
Rock Island, IL
08.2021 - 09.2024
  • Developed and maintained preventive maintenance programs for all equipment.
  • Scheduled routine inspections, repairs, and replacements of mechanical systems.
  • Ensured compliance with relevant codes and regulations for maintenance activities.
  • Provided guidance to subordinates on technical matters related to maintenance operations.
  • Monitored the performance of subordinate staff and took corrective action as needed.
  • Coordinated with vendors for necessary supplies and services required for maintenance operations.
  • Managed the budget for maintenance projects to ensure efficient resource utilization.
  • Established work standards and procedures in order to enhance productivity levels.
  • Analyzed complex problems associated with maintenance tasks and developed effective solutions.
  • Prepared detailed reports highlighting progress on various maintenance projects.
  • Directed emergency repair works ensuring timely completion of assigned tasks.
  • Assessed the feasibility of new equipment installations based on cost-benefit analysis.
  • Planned short-term and long-term strategies to upgrade existing facilities and equipment.
  • Maintained records of inventory items used in the course of performing maintenance duties.
  • Tracked warranty information of equipment parts to facilitate timely repairs or replacements.
  • Supervised installation, operation, calibration, troubleshooting, repair, testing, and inspection activities.
  • Reviewed blueprints or other design documents to determine specifications and requirements.
  • Investigated customer complaints regarding malfunctions in equipment or systems for prompt resolution.
  • Conducted safety checks prior to commencement of any major repairs and maintenance jobs.
  • Collaborated with other departments such as engineering and purchasing in order to meet deadlines.
  • Managed schedule of repairs to guarantee arrival of parts, equipment and resources needed to satisfy job requirements.
  • Developed healthy, productive relationships with team members to create constructive working environment.
  • Prioritized safety at work by following rules and procedures.
  • Researched and hired highly trusted contractors to assist with full-scale maintenance or construction projects.
  • Monitored and maintained HVAC systems performing preventive services and routine tasks like replacing filters.
  • Performed preventive maintenance tasks and checked facilities and grounds for issues needing attention.
  • Determined strengths and weaknesses of team members and assigned tasks according to skill level.
  • Identified and mended faulty electrical structures to quickly bring power back online.
  • Trained newer staff members to properly and effectively use on-hand tools and equipment to avoid mishaps or inefficiencies.
  • Performed emergency repairs during off-hours to restore essential utilities.
  • Promptly responded to plumbing repair needs to avoid water-damaged property.
  • Identified and resolved HVAC failures to restore comfort during extreme weather.
  • Repaired and maintained permanent structures and fencing regularly to improve building presentation and safety.
  • Completed repairs and lighting work while being mindful of electrical wiring.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Assigned work and monitored performance of project personnel.
  • Produced thorough, accurate and timely reports of project activities.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Proposed or approved modifications to project plans.
  • Implemented quality control measures to uphold company standards.

Maintenance Director

Winning Wheels
Prphetstown, IL
05.2016 - 08.2021
  • Scheduled and coordinated maintenance activities with other departments.
  • Ensured that all safety regulations were followed during maintenance operations.
  • Managed a team of technicians, assigning tasks as needed and providing guidance when necessary.
  • Provided technical direction in the repair, installation, modification, and servicing of equipment.
  • Maintained accurate records of all maintenance activities including costs and labor hours used.
  • Tracked inventory levels of parts, supplies and materials needed for maintenance projects.
  • Reviewed vendor contracts to ensure cost efficiency while maintaining quality standards.
  • Monitored budgets related to the upkeep and repair of facilities and equipment.
  • Coordinated with outside contractors on major building repairs or renovations.
  • Ensured compliance with applicable federal, state, local laws and regulations governing maintenance operations.
  • Analyzed existing systems to determine if improvements can be made to increase productivity and reduce operating costs.
  • Performed upgrades to existing systems such as HVAC and electrical systems when required.
  • Researched potential vendors for services such as landscaping or janitorial work.
  • Collaborated with other departments to develop plans for future expansion projects.
  • Created detailed reports on the condition of buildings, mechanical systems and infrastructure components.
  • Responded quickly to customer complaints regarding maintenance issues at their location.
  • Developed and implemented preventive maintenance programs for all equipment.
  • Conducted regular inspections of the facility to identify any necessary repairs or replacements.
  • Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Contacted vendors to procure equipment and tools to meet organizational demands.
  • Put in place clear processes for repairs, system updates, and building enhancements.
  • Performed continuous evaluations of building systems and oversaw preventive maintenance.
  • Managed safety and fire protection planning, preparation, and employee drills.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Managed team of employees, daily progress reports and overall project planning.
  • Directed bidding and selection processes to find external contractors for specialized projects.
  • Implemented improved training procedures to better develop new personnel.
  • Managed schedule of repairs to guarantee arrival of parts, equipment and resources needed to satisfy job requirements.
  • Developed healthy, productive relationships with team members to create constructive working environment.
  • Prioritized safety at work by following rules and procedures.
  • Monitored and maintained HVAC systems performing preventive services and routine tasks like replacing filters.
  • Researched and hired highly trusted contractors to assist with full-scale maintenance or construction projects.
  • Performed preventive maintenance tasks and checked facilities and grounds for issues needing attention.
  • Determined strengths and weaknesses of team members and assigned tasks according to skill level.
  • Identified and mended faulty electrical structures to quickly bring power back online.
  • Performed emergency repairs during off-hours to restore essential utilities.
  • Trained newer staff members to properly and effectively use on-hand tools and equipment to avoid mishaps or inefficiencies.
  • Promptly responded to plumbing repair needs to avoid water-damaged property.
  • Identified and resolved HVAC failures to restore comfort during extreme weather.
  • Repaired and maintained permanent structures and fencing regularly to improve building presentation and safety.
  • Completed repairs and lighting work while being mindful of electrical wiring.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assigned work and monitored performance of project personnel.
  • Recruited and trained new employees to meet job requirements.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Education

High School Diploma -

Saint Charles High School
Saint Charles, IL

Applied Science

Elgin Community College
Elgin, IL

Skills

  • Equipment Repair
  • Grounds Maintenance
  • Lockout and tagout procedures
  • Electrical Systems
  • Maintenance Scheduling
  • Pest Control
  • Elevator maintenance
  • Facility Management
  • HVAC Systems
  • Asset Management
  • Electrical work
  • Facility Maintenance
  • HVAC maintenance
  • Technical knowledge
  • Maintaining facilities

Certification

  • First Aid/CPR

Affiliations

Fishing , Woodworkiang , Coin collecting , Rebuilding motors Golf Carts , Paint spraying of anything from furniture to Automobiles , Dog training , Sports from auto racing to High school Sports .

Timeline

Assistant Director of Maintenance and Life Safety

Generations at Rock Island
08.2021 - 09.2024

Maintenance Director

Winning Wheels
05.2016 - 08.2021

High School Diploma -

Saint Charles High School

Applied Science

Elgin Community College

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Todd Cassens