Summary
Overview
Work History
Skills
Education
Timeline
GeneralManager

Todd Creekmur

Director of operations
Oklahoma City,OK

Summary

Professional operations leader with strong track record in optimizing processes and driving organizational efficiency. Skilled in strategic planning, budget management, and cross-functional team leadership. Known for fostering collaboration, adapting to change, and achieving measurable results. Proficient in project management, resource allocation, and performance analysis. Reliable and results-focused, ready to make significant impact.

Overview

27
27
years of professional experience

Work History

Director of operations

Meriwether Co. Parlor OKC
02.2020 - Current
  • Oversaw daily operations across multiple departments, and multiple concepts, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives for multiple food and beverage outlets in a "food hall / bar" environment.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Proficient in tenant/landlord relationships, leases and negotiations.

Regional Director Of Operations

Bottlecap Restaurant Group
Charlotte, NC
05.2018 - 08.2019
  • Developed processes to save on costs and prevent losses.
  • Helped plan and facilitate marketing strategies for individual location.
  • Traveled to multiple locations per week to review each location and perform reviews of individual managers and set goals and expectations for upcoming shifts.
  • Increased profits by reducing costs, coaching management teams on schedules and performing variance and risk analysis to implement corrective actions.
  • Recruited and trained multiple internal candidates for potential management role opportunities.
  • Ensured that each guest's experience was positive, memorable and consistent. Followed up with social media and guest feedback per location.
  • Created effective organizational systems for reports, agendas, contracts and records. Streamlined the daily and weekly communication.
  • Monitored and evaluated teams, identifying and targeting opportunities for improvement while having a top-line sales building mentality.

General Manager

City Works - Frisco
Frisco, TX
03.2017 - 04.2018
  • Prepared program operating budgets, budget reports and other financial performance reports.
  • Drove the short-term and advanced promotional planning processes.
  • Drafted the budget for 5 different departments and monitored expenditures.
  • Designed the financial model for a new business unit in Frisco, setting up monthly and annual sales and cost-control targets.
  • Exceeded sales goals by at least 30% for 1 quarter in a row, with weekly sales in excess of $150,000.
  • Carefully interviewed, selected, trained and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.

District Manager

Fox & Hound
Richardson, TX
06.2007 - 08.2016
  • Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations during monthly meetings.
  • Analyzed contract performance for bids, budgets and forecasts to make sure we were getting the best value on pricing from distributors and taking advantage of any opportunities available.
  • Prepared program operating budgets, budget reports and other financial performance reports for as many as 9 locations in various markets.
  • Reduced and controlled company expenses by coaching and training management teams to be low-cost producers without ever sacrificing the guest or team member experience.
  • Exceeded sales goals by at least 15% for 12 quarters in a row.
  • Conducted ongoing reviews of all program financial systems to achieve increased profits through vendor relations and developing a culture of self accountability within the store management teams.

Training General Manager

Bailey's Pub and Grille/Fox and Hound
Dearborn, Michigan
01.1999 - 01.2007
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Received recognition from city of Dearborn for contributions to the community.
  • Actively participated in ongoing customer service programs to build sales and rapport in the community.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Promoted the business through participation in and sponsorship of community events.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Carefully interviewed, selected, trained and supervised staff.
  • Prepared for and executed new menu implementations.
  • Organized special events in the restaurant, including receptions, promotions and corporate luncheons.

Skills

  • Service-oriented
  • Scheduling for success mindset
  • Inventory control and record keeping
  • Natural leader and team mentality
  • Food service background
  • Strong work ethic
  • Passion for guest satisfaction
  • Proven cost-control expert
  • Conflict resolution techniques
  • Results-oriented, Self-actualized
  • Business operations expertise
  • Marketing and advertising
  • Trained in performance and wage reviews
  • Vendor and supplier relationships

Education

Bachelor of Arts - Hospitality Management

Georgia Gwinnett College
Lawrenceville, GA

Timeline

Director of operations

Meriwether Co. Parlor OKC
02.2020 - Current

Regional Director Of Operations

Bottlecap Restaurant Group
05.2018 - 08.2019

General Manager

City Works - Frisco
03.2017 - 04.2018

District Manager

Fox & Hound
06.2007 - 08.2016

Training General Manager

Bailey's Pub and Grille/Fox and Hound
01.1999 - 01.2007

Bachelor of Arts - Hospitality Management

Georgia Gwinnett College

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Todd CreekmurDirector of operations