Versatile Deputy Director with Number years of Industry experience. Works well with diverse stakeholders to accomplish objectives, drive productivity and streamline operations. Expertise includes administration, fiscal management and performance improvements.
Overview
29
29
years of professional experience
Work History
Deputy Director
WA State Correctional Industries
01.2023 - Current
Oversee Correctional Industries (CI) financial management and analytics within the Department of Corrections (DOC), Results Washington, the Legislature, stakeholders, and other public policy makers
Contributes to staff, incarcerated individuals, and public safety through the development and administration of practices which reflect the values of the DOC
Member of CI’s Executive Leadership and the DOC Extended Leadership Team (ELT)
Represents CI’s Director when assigned/delegated
Provide leadership and supervision to staff and manages analysis and deliverables to ensure that products and projects are completed on-time and within budget
Leads the development of CI’s annual forecast and General Fund State (GFS) appropriated budget, fiscal notes, and other funding requests such as Certificates of Participation (COP) through the State Treasury
Assures the analysis conducted by the Accounting and Financial Services department provide valid, rigorous, professionally-sound, policy-relevant, and understandable information
Provides technical advice and consultation on budget and financial management and analytics to the Assistant Secretary, Assistant Directors, General Managers, and additional stakeholders as needed
Defines scope, goals, and objectives for complex financial analysis and oversees the implementation of financial management standards within CI
Ensures accounting practices and processes meet the requirements and guidelines as set by Generally Accepted Accounting Practices (GAAP)
Assistant Director
WA St Correctional Industries
06.2019 - 12.2022
Executive Management Team member with operational oversight of three Correctional Industries facilities and five industry programs operating within correctional facilities throughout Washington
Duties include improving the financial performance of each program and facility I lead, developing strong operational teams of civilian personnel and incarcerated workers, seeking opportunities for development of new programs or expanding current business lines, and working collaboratively with all stakeholders for improved operations
Most senior Correctional Industries (CI) employee at a corrections facility
Responsible for the operation of all eight (8) CI manufacturing and service units at the Washington State Penitentiary
Contribute to the Department of Corrections mission of Public Safety by maintaining and expanding incarcerated work training programs
Monitor and ensure compliance with all DOC policies, legislative mandates, and RCW’s related to the program
Coordinate and operate within operating budgets to achieve gross profits that can be reinvested into programs and equipment
Employ50 staff members and approximately330 incarcerated workers
Annual revenue of approximately $15M
Business Manager
WA St Correctional Industries
11.2005 - 08.2015
Lead the business operation functions (accounting, financial analysis and reporting, customer service) for eight (8) industry shops within the Washington State Penitentiary employing approximately330 incarcerated workers, teaching them job and life skills that will hopefully translate to lower recidivism rates and a decreased overall tax burden for the state
Assistant Store Manager
Macy’s
07.2003 - 11.2005
Managed overall store performance of sales and credit functions, customer service experiences, store appearance standards, and employee development
Required daily interaction with customers, employees, vendors, and headquarters staff
Approximately $36M in sales annually
General Manager
Dakotah Direct, LLC
10.2001 - 06.2003
Lead a contracted customer service business receiving incoming calls and making outgoing calls on behalf of large business clients such as Qwest, SBC, Sears, and AOL
Required budget performance reporting, client satisfaction measurements, and employee development to meet or exceed client expectations
Approximately250 employees, including human resources, training, IT, and quality assurance management positions under my direction
$5M in annual revenue
Division Manager
Rent-Way, Inc.
06.1996 - 09.2001
Oversaw and directed the performance of80 rental stores in three states
Traveled extensively providing business performance support
Also operated my own store locations and was a lead during acquisition and merger functions
Approximately350 employees
Approximately $40M in sales annually
Education
Bachelor of Arts Degree - Business Administration/Finance Major
Washington State University
Pullman, WA
01.1992
Skills
Strategic planning
Change management
Program management
Program implementation
Timeline
Deputy Director
WA State Correctional Industries
01.2023 - Current
Assistant Director
WA St Correctional Industries
06.2019 - 12.2022
General Manager
WA St Correctional Industries
08.2015 - 05.2019
Business Manager
WA St Correctional Industries
11.2005 - 08.2015
Assistant Store Manager
Macy’s
07.2003 - 11.2005
General Manager
Dakotah Direct, LLC
10.2001 - 06.2003
Division Manager
Rent-Way, Inc.
06.1996 - 09.2001
Bachelor of Arts Degree - Business Administration/Finance Major
Industrial Relations Agent, Lead Worker at State Of WA Dept. Of Labor & IndustriesIndustrial Relations Agent, Lead Worker at State Of WA Dept. Of Labor & Industries
Queensland Fruit Fly Senior Field Team Supervisor at Department of Primary Industries and Regional Development WAQueensland Fruit Fly Senior Field Team Supervisor at Department of Primary Industries and Regional Development WA