Todd Dickerson
Altamonte Springs,FL
Summary
Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
DIRECTOR OF SALES
The Filta Group
01.2023 - Current
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Managed and motivated sales team to increase revenue 20% in 9 months.
REGIONAL MANAGER
A Place For Mom
01.2022 - 01.2023
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Elevated market penetration to generate $4M in gross annual revenue from facility partner sales.
GENERAL MANAGER
Holiday Retirement, Inc
01.2021 - 01.2022
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
FIELD SALES DIRECTOR
Holiday Retirement, Inc
01.2019 - 01.2021
- Increased sales revenue by implementing effective sales strategies and building strong client relationships.
- Established new business accounts through strategic prospecting and cold-calling techniques.
- Developed and maintained long-term relationships with key clients, resulting in repeat business and increased revenue.
- Exceeded quarterly sales targets consistently by effectively presenting product features and benefits to potential customers.
REGIONAL SALES TRAINER
Truly Nolen of America, Inc
01.2017 - 01.2019
- Boosted regional sales by developing and implementing effective training programs for sales representatives.
- Enhanced team performance by providing ongoing coaching and support to sales staff.
- Increased customer satisfaction rates by tailoring training content to specific client needs and preferences.
- Reduced employee turnover by fostering a supportive and inclusive learning environment for new hires.
- Trained and mentored 50+ new personnel hired to fulfill various roles.
DIRECTOR OF SALES
Radio One, Inc
01.2014 - 01.2017
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Managed and motivated sales team to increase revenue 37% in 3 years.
MANAGER OF ENTERPRISE SALES
Sprint Corp
01.2009 - 01.2014
- Increased overall sales performance by developing and implementing strategic plans tailored to target markets.
- Established long-term relationships with key clients through effective communication, negotiation, and relationship management.
- Collaborated closely with cross-functional teams to ensure seamless delivery of products and services for maximum customer satisfaction.
- Expanded market share by identifying new business opportunities and creating customized solutions for client needs.
- Recruited, trained and mentored salesforce of 14.
Education
COMPLETED COURSEWORK TOWARDS BACHELOR OF SCIENCE IN COMMUNICATIONS -
West Virginia State University
Institute, WVEXECUTIVE SALES TRAINER CERTIFICATION -
Truly Nolen of America, Inc
Orlando, FL01.2017
TOTAL FOCUSED MANAGEMENT IN EXECUTIVE SALES MANAGEMENT -
Center For Sales Strategy
Richmond, VA01.2014
Skills
- Revenue Generation
- Customer-Focused Approach
- Strategic Partnerships
- Forecasting and Analytics
- Sales Process Optimization
- Marketing
- Networking
- Communication
- Problem Solving
- Profit Target Achievement
- Profit And Loss Accountability
- Regional Sales and Support
- Revenue Projections
- Pipeline Development
- Partnering & Relationships
- Sales training and leadership
- Sales team training
- Client Relationship Management
Certification
- Certified Integrated Media Consultant- Radio Advertising Bureau 2017
Timeline
DIRECTOR OF SALES
The Filta Group
01.2023 - Current
REGIONAL MANAGER
A Place For Mom
01.2022 - 01.2023
GENERAL MANAGER
Holiday Retirement, Inc
01.2021 - 01.2022
FIELD SALES DIRECTOR
Holiday Retirement, Inc
01.2019 - 01.2021
REGIONAL SALES TRAINER
Truly Nolen of America, Inc
01.2017 - 01.2019
DIRECTOR OF SALES
Radio One, Inc
01.2014 - 01.2017
MANAGER OF ENTERPRISE SALES
Sprint Corp
01.2009 - 01.2014
COMPLETED COURSEWORK TOWARDS BACHELOR OF SCIENCE IN COMMUNICATIONS -
West Virginia State University
EXECUTIVE SALES TRAINER CERTIFICATION -
Truly Nolen of America, Inc
TOTAL FOCUSED MANAGEMENT IN EXECUTIVE SALES MANAGEMENT -
Center For Sales Strategy
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