Professional warehouse management expert with extensive experience in overseeing daily operations, inventory control, and logistics. Strong focus on fostering team collaboration and ensuring efficient workflows to achieve optimal results. Skilled in problem-solving, staff training, and adapting to changing needs, ensuring reliable performance and operational excellence. Known for effective communication, leadership, and results-driven approach.
Overview
23
23
years of professional experience
Work History
Warehouse Supervisor
Opportunities Inc.
10.2024 - Current
Supervised warehouse operations by managing employees during shifts.
Supervised shipping and receiving, distribution and workplace safety.
Supervised shipping and handling operations.
Used warehouse management software to reconcile daily inventory.
Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
Developed standard operating procedures for team to follow and maintained records of activities.
Owner Operator
Hawk Motorsports/ Dillinder Racing Ent.
10.2001 - 07.2023
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Consulted with customers to assess needs and propose optimal solutions.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Negotiated contracts with vendors to secure favorable terms for the business.
Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Warehouse Manager
Winnesota Reginal Transportation
05.2015 - 01.2018
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
Operations Manager
RS & I Great Lakes
12.2012 - 02.2014
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed and maintained relationships with external vendors and suppliers.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Education
Associate of Applied Science - Automotive Servicing
Blackhawk Technical College
Janesville, WI
01-1989
High School Diploma -
Milton Senior High School
Milton, WI
06-1988
Skills
Warehouse operations
Inventory management
Problem-solving
Warehouse organization
Shipping and receiving operations
Staff management
Safety procedures
Logistics
Forklift operations
Equipment maintenance
OSHA compliance
Budget management
Customer service
Safety compliance
Coaching and mentoring
Timeline
Warehouse Supervisor
Opportunities Inc.
10.2024 - Current
Warehouse Manager
Winnesota Reginal Transportation
05.2015 - 01.2018
Operations Manager
RS & I Great Lakes
12.2012 - 02.2014
Owner Operator
Hawk Motorsports/ Dillinder Racing Ent.
10.2001 - 07.2023
Associate of Applied Science - Automotive Servicing