TODD D. KARMAN
Gretna,LA
Summary
Dynamic and accomplished professional with many successful years in a fast-paced government and office settings. Strong investigative and report writing abilities. Known for collaboration and communication skills. Experienced with all current technologies pertaining to computer use and electronic communication.
Overview
18
18
years of professional experience
Work History
Office Administrator
Auto-Chlor Services
Jefferson, Louisiana
05.2021 - Current
- Managed daily office operations and ensured smooth workflow across departments.
- Coordinated schedules and meetings for team members and management staff.
- Assisted in onboarding new employees by preparing necessary documentation.
- Communicated with vendors to resolve issues related to services or supplies.
- Supported financial operations by processing invoices and expense reports promptly.
- Processed invoices promptly according to company procedures. on a timely basis according to established procedures.
Kar-Man Detailing LLC.
Self
Memphis, Tennessee
07.2018 - 09.2020
- Executed day-to-day duties with accuracy and efficiency.
- Resolved customer issues through knowledgeable, friendly service to boost satisfaction.
- Organized and prioritized tasks to meet service goals effectively.
- Conducted thorough cleaning and detailing of vehicle interiors and exteriors.
- Employed specialized tools for effective polishing and waxing of surfaces.
- Managed inventory of cleaning supplies and equipment to support daily operations.
- Interacted with customers to ascertain detailing preferences and requirements.
- Cleaned and polished vehicles using waxes, detergents, brushes, cloths, and buffing machines.
Field Examiner (Investigator)
Department of Veterans Affairs
Memphis, TN
05.2008 - 06.2018
- Conducted investigations into fraud, misuse, and budgeting to enhance financial integrity and well-being of Veterans and their dependents.
- Conducted interviews of any and all parties involved in cases; utilized gathered evidence effectively to make decisions.
- Collaborated with Veterans and families on spending and fiduciary responsibilities; offered follow-up assistance to ensure compliance and support.
- Developed key relationships with local government officials; provided outreach for Veterans and their beneficiaries.
- Coordinated daily communication with government and non-government agencies through electronic reports to streamline information sharing.
- Maintained a government vehicle and various technologies necessary to perform job duties.
- Received nomination for Employee of the Quarter in recognition of outstanding performance and contributions to team success.
- Retired July 2018
Education
BACHELOR OF SCIENCE - PSYCHOLOGY, MARKETING, EDUCATION & HISTORY
MIDDLE TENNESSEE STATE UNIVERSITY
MURFREESBORO, TNASSOCIATES - GENERAL STUDIES
HINDS COMMUNITY COLLEGE
JACKSON, MSSkills
- Record-Keeping & Reporting
- Compliance
- Claims Management
- Fraud, Misuses & Budget Investigation
- Investigation
- Interview Tactics
- Budget/Fiduciary Management
- Leadership/Development
- Communications
- Client & Family Education
- Relationship Building
- Exemplary Customer Service
Summary
Dynamic and accomplished professional with many successful years in a fast-paced government setting. Strong investigative and report writing abilities. Known for collaboration and communication skills. Experienced with all current technologies pertaining to computer use and electronic communication, Investigation, Interview Tactics, Leadership/Development, Compliance, Record-Keeping & Reporting and Relationship Building.
Timeline
Office Administrator
Auto-Chlor Services
05.2021 - Current
Kar-Man Detailing LLC.
Self
07.2018 - 09.2020
Field Examiner (Investigator)
Department of Veterans Affairs
05.2008 - 06.2018
BACHELOR OF SCIENCE - PSYCHOLOGY, MARKETING, EDUCATION & HISTORY
MIDDLE TENNESSEE STATE UNIVERSITY
ASSOCIATES - GENERAL STUDIES
HINDS COMMUNITY COLLEGE