Todd Dockstader

• Grew new customer relationships and revenue through sales of Industrial Pressure Washers products and related items,mainly in the wine and Farming industry.
• Monitored client satisfaction and prioritized issue resolution for superior customer experiences.
• Managed contract renewals, ensuring timely execution and minimizing any disruption to client operations or service delivery.
• Streamlined communication between clients and internal departments by implementing efficient processes, enhancing overall productivity.
• Participated in industry conferences, representing the company professionally while expanding personal network connections within target markets.
• Analyzed sales data to uncover trends that could inform future strategies for territory expansion or product development initiatives.
• Consulted customers leveraging knowledge of networking solutions, network routers and switches and data center management.
• Conducted regular training sessions for clients on product features, driving increased usage rates and deeper product engagement across accounts.
• Conducted regular account reviews to identify areas for improvement and proactively address potential issues, maintaining high levels of customer satisfaction.
• Exceeded annual sales targets through diligent pipeline management and strategic planning efforts.

Attended Industry related Trade Shows

Consulted with National Account opportunities such as Lowes, Menards, Home Depot, Ace and True Value Hardware chains.