Todd Doiron
Beacon Falls,CT
Summary
Careful Installer with 22 years of experience in general contracting and remodeling. Expert in installations and carpentry tool use with proven history of success with customer satisfaction rates. Known for working quickly with great integrity and reliability.
Overview
24
24
years of professional experience
Work History
Installer Service Specialist
American Carpet South
02.2022 - Current
- Reduced callbacks by conducting thorough post-installation inspections to confirm proper functioning of equipment.
- Increased productivity by maintaining a clean and organized work environment during each job.
- Contributed to a positive working environment by actively participating in team meetings, sharing ideas, and providing constructive feedback on projects.
- Optimized workflow efficiency through continuous evaluation of current systems and implementation of necessary improvements.
- Supported team members in resolving complex technical issues encountered during installations or repairs.
- Ensured timely completion of projects by coordinating closely with team members and supervisors.
- Established trust among clients through transparency in pricing, timelines, and project expectations during the initial consultation phase.
- Developed expertise in a diverse range of product installations, allowing for flexibility in assisting customers with various needs.
- Streamlined installation processes by identifying areas for improvement in procedures or workflows.
- Delivered high-quality installations by utilizing appropriate tools, materials, and techniques for each task.
- Collaborated with sales teams to ensure seamless transitions from product purchase to installation services.
- Expedited service appointments by effectively managing a daily schedule of installations and repairs.
- Maintained up-to-date knowledge on industry trends, new products, and best practices to enhance overall performance as an Installer Service Specialist.
- Provided outstanding customer service, addressing questions and concerns throughout the installation process.
- Laid out materials and system components to prepare for installation.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Installed complete systems at new residential and business construction sites.
- Calculated materials and time needed for each job.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Completed troubleshooting of malfunctions and diagnosed issues.
Remodeler/General Contractor
Doiron Building & Remodeling
09.2002 - 03.2020
- Utilized advanced tools and equipment to complete complex remodeling projects with precision and speed.
- Maintained safe work environments by adhering to proper safety protocols and conducting regular inspections of job sites.
- Delivered top-notch tiling work for bathroom remodels that enhanced both appearance and functionality of the space.
- Continuously educated myself on industry trends and best practices to provide clients with innovative solutions and stay ahead of the competition.
- Enhanced property values for clients by executing professional remodels of kitchens, bathrooms, and living spaces.
- Worked with employees to manage projects from design to completion.
- Developed accurate project estimates for clients, considering materials, labor costs, and timelines to ensure successful outcomes.
- Implemented effective communication strategies with clients throughout the remodeling process to maintain transparency and manage expectations.
- Provided exceptional craftsmanship in carpentry work for custom cabinetry installations, built-ins, and other interior features.
- Managed multiple projects simultaneously, achieving on-time delivery and maintaining excellent customer satisfaction.
- Completed high-impact renovations that increased energy efficiency in homes through insulation upgrades, window replacements, and HVAC system installations.
- Provided outstanding customer service by addressing client concerns promptly and maintaining open lines of communication throughout each remodeling project.
- Assisted homeowners in selecting appropriate finishes, fixtures, and materials that aligned with their design preferences while staying within budget constraints.
- Coordinated subcontractor schedules to ensure seamless integration into overall project timelines without delays or conflicts.
- Followed maintenance schedules and completed repairs efficiently to increase equipment lifespan by [Number]%.
- Established strong relationships with local vendors to secure competitive pricing on materials without sacrificing quality or aesthetics.
- Ensured proper permits were obtained, adhered to building codes, and passed inspections throughout the remodeling process to maintain compliance with local regulations.
- Read and interpreted all blueprints and schematics for [Number] projects.
- Utilized advanced [Type] and [Type] skills to complete bath remodeling work.
- Improved client satisfaction by providing high-quality remodeling services and ensuring timely project completion.
- Optimized material usage through careful planning, reducing waste and lowering overall project costs for clients.
- Streamlined workflow processes by efficiently delegating tasks among team members based on their skills and expertise.
- Adhered to tight schedules to avoid construction delays and finish [Number] projects before expected completion dates.
- Collaborated with customers to determine budgets for kitchen and bath remodeling projects and find appropriate material sources.
- Conducted thorough post-project walkthroughs with clients to address any concerns or adjustments needed before finalizing the remodel''s completion.
- Completed over [Number] jobs independently based on customer desires, inventories, and budgets.
- Organized timelines and work orders based on inventories and weather conditions for over [Number] remodels.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Installed drywall, siding and other structural components.
- Loaded and unloaded materials onto trucks and trailers.
- Provided labor support to carpenters, masons and other skilled trades.
- Used variety of hand and power tools to complete tasks.
- Helped with door and window installations.
- Helped with erecting scaffolding and ladders.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
- Mixed and poured concrete for variety of projects.
- Worked on sites, installing roofs and other exterior components.
- Cleaned and maintained tools, equipment and worksites.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Hired and oversaw subcontractors to meet project needs.
- Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
- Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
- Enhanced client satisfaction with exceptional attention to detail, clear communication, and consistent followthrough.
- Adhered to building codes and regulations in planning and construction phases for full project compliance.
- Conducted regular site inspections to ensure adherence to project specifications and building codes.
- Built strong relationships with subcontractors resulting in competitive pricing and reliable workmanship on job sites.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Obtained construction permits and verified compliance with relevant regulations.
- Resolved conflicts between contractors, suppliers and subcontractors to eliminate workflow disruptions.
- Improved project efficiency by streamlining communication between subcontractors and clients.
- Maintained accurate records of progress updates for clients, keeping them informed throughout the construction process.
- Led successful bids securing new contracts contributing significantly towards business growth and increased profitability.
- Developed comprehensive project plans outlining scope, timeline, and deliverables for all stakeholders.
- Mentored junior team members in construction best practices, improving overall team performance and productivity.
- Developed construction plans, schedules and budgets to achieve stakeholder objectives.
- Mentored and trained construction crews on best practices for high-performing site teams.
- Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
- Oversaw effective disposal of construction waste and implemented programs to increase use of recycled materials.
- Led design and development of residential and commercial buildings.
Machinist
Fitzgerald Automotive
01.2000 - 12.2002
Education
High School Diploma -
Masuk High School
Monroe, CT06.2002
Skills
- Electrical Wiring Knowledge
- Critical Thinking Capacity
- Professionalism and Work Ethic
- Team Collaboration Strength
- Communication and Interpersonal Skills
- Attention to Detail Focus
- Quality Control Standards
- Technical Installation Expertise
- Task Prioritization Competence
- Physical Stamina and Dexterity
- Positive Attitude
- Customer Service
- Time Management
- Attention to Detail
- Power Tool Operation
- Customer Satisfaction
Affiliations
- United States
Additional Information
United States Marine Corps veteran. Served from 2007 to 2013.
Timeline
Installer Service Specialist
American Carpet South
02.2022 - Current
Remodeler/General Contractor
Doiron Building & Remodeling
09.2002 - 03.2020
Machinist
Fitzgerald Automotive
01.2000 - 12.2002
High School Diploma -
Masuk High School
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