Todd Eaton
Zionsville,IN
Summary
Dynamic leader with a proven track record at Visual Edge IT, driving 30% revenue growth and achieving 96% client retention. Expert in Azure and IT strategy, with a strong focus on vendor management and client success. Recognized for integrating acquisitions and modernizing infrastructure, fostering a culture of excellence and innovation.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Market Vice President / President – Indiana Market
Visual Edge IT
01.2018 - 01.2025
- Directed market operations with P&L ownership, driving 30% revenue growth and 96% client retention.
- Led 50+ IT professionals across engineering, service, sales, and operations.
- Integrated two acquisitions, consolidating systems and reducing operational costs by 35%.
- Provided CIO‑level advisory to clients ($5M–$30M revenue) and modernized datacenter infrastructure.
- Recipient of Highest Managed Services Growth Award (2021).
Owner & COO
N2N Technologies
01.2008 - 01.2018
- Founded and scaled MSP to $6.5M revenue (2,500% growth), earning Inc. 5000 recognition.
- Led team of 25 with 6% turnover over 10 years.
- Designed private cloud/data center hosting for regulated industries.
- Oversaw operations, client success, financial planning, and vendor partnerships.
- Transitioned company through successful acquisition.
Manager of Information Systems
Gibraltar Design
01.2000 - 01.2008
- Managed enterprise IT infrastructure, networks, and systems.
- Negotiated vendor contracts and supervised support staff.
- Implemented long‑term IT strategy aligned with business objectives.
Education
B.S. - Industrial Technology
Ball State University
Skills
- Azure and VMware
- Hyper-V virtualization
- Backup and recovery solutions
- Network security and firewalls
- Switching technologies
- VPN configuration
- Wireless networking
- Compliance frameworks (NIST, HIPAA, SOC2, PCI)
- Zero Trust architecture
- Multi-factor authentication (MFA)
- Microsoft 365 and Azure AD
- IT service management (ConnectWise, Autotask)
- Data protection (Datto)
- Firewall solutions (SonicWall, Sophos)
- IT strategy and budgeting
- Vendor management and client success
Websites
Certification
MCSE — Microsoft Certified Systems Engineer
Accomplishments
- Scaled N2N Technologies to $6.5M.
- Inc. 5000 Winner (2016) — N2N Technologies.
- Top 25 Managed Services CEOs (2021).
- Highest Managed Services Growth Award (Visual Edge IT, 2021).
Core Leadership Competencies
- IT Strategy
- Cloud Architecture
- Data Center Operations
- Cybersecurity
- Managed Services Leadership
- P&L Ownership
- Team Development
- Vendor Management
- M&A Integration
- SLA Management
- Business Continuity
- Client Success
Timeline
Market Vice President / President – Indiana Market
Visual Edge IT
01.2018 - 01.2025
Owner & COO
N2N Technologies
01.2008 - 01.2018
Manager of Information Systems
Gibraltar Design
01.2000 - 01.2008
B.S. - Industrial Technology
Ball State University