Todd EL
Baltimore,MD
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Part-Time Assistant Manager
Fan Outfitters
10.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
Seasonal - Kitchen Manager
Merritt Clubs
02.2024 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.
Line Cook
REEFS KITCHEN
03.2021 - Current
- Work in a team environment providing the highest level of product and service
- Work collaboratively with the team to build a positive work environment
- Performs job safely while maintaining a clean, safe work environment
- Perform all opening and closing duties
- Perform all assigned prep work and replenish/restock work station with supplies.
Assistant Store Manager
Jersey Mike's
09.2022 - 02.2024
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored employee attendance records, timekeeping, and payroll information.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Supervised daily operations including scheduling shifts, assigning duties.
- Inspected dining and serving areas for cleanliness and proper setup.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Directed preparation, delivery and service of catering and special meal requests.
Line Cook
GARCES CATERING
05.2019 - 12.2020
- Accuracy and speed in executing assigned tasks
- Cook only sufficient food in advance to cover expected buffet volume, ala carte cooking is essential to maintain quality
- Ensure all orders are cooked quickly and according to order
- Learn all menus, recipes, preparation and presentation standards according to Renaissance Charlotte Suites Hotel standards.
General Labor
CORESTAFF SERVICES
06.2018 - 02.2019
- Follow project instructions from the construction manager or supervisor
- Follow all health and safety regulations when operating equipment
- Ensure regulated and proper headgear, ear plugs, gloves, safety glasses, and clothing are worn
- Complete all assigned tasks in a timely and efficient manner.
Food Server
GENERAL UTILITY
09.2016 - 05.2018
- Prepare food neatly to formula, and in a timely manner
- Check products in sandwich unit area and restock items
- Clean and maintain all areas of the restaurant to promote a clean image.
Education
Bachelor of Science - Some College
MANSFIELD UNIVERSITY
Mansfield, PA05-2020
High School Diploma -
BOYS LATIN CHARTER SCHOOL
06-2016
Skills
- Proficient in computer skills
- Excellent administrative, organizational and analytic skills
- Knowledge in implementing food safety and sanitation
- Excellent leadership, communication and group facilitation skills
- Customer service and satisfaction
- Decision-making
- Customer relations
- Customer relationship management
- Professional and courteous
Certification
- Food Protection Manager
- Food Handler Certification
Timeline
Part-Time Assistant Manager
Fan Outfitters
10.2024 - Current
Seasonal - Kitchen Manager
Merritt Clubs
02.2024 - Current
Assistant Store Manager
Jersey Mike's
09.2022 - 02.2024
Line Cook
REEFS KITCHEN
03.2021 - Current
Line Cook
GARCES CATERING
05.2019 - 12.2020
General Labor
CORESTAFF SERVICES
06.2018 - 02.2019
Food Server
GENERAL UTILITY
09.2016 - 05.2018
- Food Protection Manager
- Food Handler Certification
Bachelor of Science - Some College
MANSFIELD UNIVERSITY
High School Diploma -
BOYS LATIN CHARTER SCHOOL
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