Todd Fink
Seymour,Tennessee
Summary
Highly motivated Sales development manager who is an effective leader, problem solver, and teammate. Offering hardworking mentality and history of success coordinating and monitoring operations. Talent in networking and building customer relationships to drive revenue. Highly committed to ensuring quality of services and products.
Overview
14
14
years of professional experience
Work History
District Manager
Ecolab
02.2024 - Current
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Created robust succession plans for key positions within each location, ensuring seamless transitions and continued excellence in operations during personnel changes.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Modeled best practices for sales and customer service.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Established territory boundaries and distribution routes to maximize service quality.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Built relationships with customers and community to establish long-term business growth.
Street Sales Development Manager
Ecolab
07.2022 - 02.2024
- Qualified leads by scheduling introductory discovery meetings and calls.
- Developed and implemented successful sales strategies to drive growth and exceed revenue targets.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Developed and maintained relationships with key clients to increase sales and customer retention.
- Conducted market research to discover new leads, opportunities and messaging.
- Built diverse sales pipeline to exceed quota targets.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Assessed customer needs and developed customized solutions to drive sales.
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
- Organized promotional events and interacted with community to increase sales volume.
- Prepared sales presentations for clients showing success and credibility of products.
Associate District Manager
Ecolab
06.2017 - 07.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Performed performance reviews assessing each employee's performance and developed improvement plans
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
- Trained and guided team members to maintain high productivity and performance metrics
- Prepared quotes for new products and services
- Trained new employees in specific job requirements
- Interviewed and hired strong candidates for team to fill position openings
- Set and managed schedules to give proper coverage to required areas and meet customer service demands
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
Service Specialist
Ecolab
06.2013 - 06.2017
- Calculated expected costs, obtained payment and provided customers with documentation to maintain accounting accuracy
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions
- Managed and archived quality documentation and participated in internal and external quality audits
- Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates
- Wrote detailed reports for each job, noting sanitation and structural issues that could potentially lead to pest activity
Assistant Produce Manager
Food City
04.2010 - 05.2013
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers
- Boost sales with top-notch merchandising abilities and expertise in implementing sound promotions
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Selected items for specials and marked down items as needed to reduce losses
- Coached and mentored new team members
- Planned attractive produce displays, using color and texture to enhance
Education
Associate of Arts - Business Administration And Management
Walter State
Sevierville, TN01.2013
BBA - Business Management
King University
Bristol, TN2016
Skills
- Customer service-focused
- Training and development
- Event planning and execution
- Coaching and mentoring
- Job inspections
- Negotiation
- Natural leader
- Planning and Organization
- Goal-oriented
- Skilled problem solver
- Motivated team player
- Computer literate
- Quick learner
- Strategic Networking
- Developing Partnerships
Accomplishments
- 2014 Service Specialist of the year in Southern Region
- 2014-2016 Sales Quota Breaker
- 2014-2016 Goal ZERO safety record
- 2018 District of the Year in Southern region
- 2018 ADM Culture award for the Southern Region
Timeline
District Manager
Ecolab
02.2024 - Current
Street Sales Development Manager
Ecolab
07.2022 - 02.2024
Associate District Manager
Ecolab
06.2017 - 07.2022
Service Specialist
Ecolab
06.2013 - 06.2017
Assistant Produce Manager
Food City
04.2010 - 05.2013
Associate of Arts - Business Administration And Management
Walter State
BBA - Business Management
King University
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