Summary
Overview
Work History
Education
Skills
Timeline
Generic

Todd Giles

Spring,TX

Summary

High-energy Store Manager bringing extensive retail management experience with proven history of driving sales. Gifted in overseeing all facets of customer-facing and back of house operations.

Overview

23
23
years of professional experience

Work History

Store Manager

Burlington
10.2020 - Current
  • Responsible for coaching and developing team of 75+ employees to drive sales, and promote associates to new store opportunities within the district and region. Promoted 25+ associates.
  • Utilize payroll system daily to monitor staffing expectations and efficiency.
  • Actively promotes team awareness: speed of check out, ease of shopping, and friendliness to reduce shortage and improve customer service in fast- paced environment through proactive communication and positive feedback. Ranked #6 in company for shortage in 2023.
  • Host weekly management meetings to plan and execute interviews, new hire orientation, recovery/ sizing plan, cashier coaching, merchandise presentations, signage updates, truck delivery schedule, shortage topics, and company initiatives/ system rollouts.
  • Constantly support and assist District Manager and Store Managers with store presentation and readiness for corporate visits.

Assistant Store Manager

Burlington
11.2016 - 10.2020
  • Managed opening and closing procedures.
  • Evaluated 7 Full Time Associate's skills and recommended to Store Manager the appropriate job/ role resulting in an increase of sales and customer experience.
  • Participated in weekly management meetings and provided feedback for Women's Apparel and Accessories and Men's Apparel.
  • Responsible for Flagship store presentation with reallocation of fixture and merchandise placement which drove sales to 22+ million dollars from 18 million dollars.

Merchandise Team Manager

Macy's Department Store- Men's
10.2005 - 11.2016
  • Hired and supervised 20+ associates, coached and provided feedback on merchandising standards and guidelines.
  • Responsible for the completion of markdowns, and ensuring all sales promotions were placed/ signed accurately.
  • Selected to represent the Texas market for Men's Seasonal prototypes and merchandise setups year round by Corporate.
  • Hosted District Merchants monthly discussing sales, and strategies for business opportunities to increase sales.
  • Identified an opportunity to sell shorts year round which increased sales from $750,000 to $1.5 million dollars. #1 Levi's volume in Texas.

Replenishment Analyst

Foley's Department Store Corporate
07.2001 - 10.2005
  • Managed inventory flow and monitored performance of shoes and men's sportswear in 70+ stores to ensure inventory levels, product assortment and quantities were appropriate to maximize store productivity and achieve overall sales and out of stock goals.
  • Analyzed sales and vendor- style, and size performance based on demographics daily and made recommendations to improve ship units and pack sizes.

Education

Associate of Arts - Marketing

California State University
Northridge, CA

Skills

  • Customer Service/ Customer Focus
  • Leadership
  • Problem-Solving
  • Multitasking
  • Organization/ Compliance
  • Communication
  • Training and Developing People
  • Adaptability

Timeline

Store Manager

Burlington
10.2020 - Current

Assistant Store Manager

Burlington
11.2016 - 10.2020

Merchandise Team Manager

Macy's Department Store- Men's
10.2005 - 11.2016

Replenishment Analyst

Foley's Department Store Corporate
07.2001 - 10.2005

Associate of Arts - Marketing

California State University

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Todd Giles