Todd Goodsell
Sandy
Summary
Dynamic professional with a proven track record at Salt Lake City Police Department, excelling in conflict de-escalation and relationship management. Demonstrated integrity and sound judgment in high-pressure situations, leading to successful investigations and community trust. Adept at planning and coordination, fostering operational excellence in diverse environments.
Overview
16
16
years of professional experience
Work History
Police Officer
Salt Lake City Police Department
07.2019 - 07.2025
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
Relationship Manager, Banking Operations
Key Bank
10.2017 - 05.2019
- Maintained compliance with all regulatory requirements, ensuring continued operational excellence within the relationship management function.
- Established strong referral networks within the community, generating leads for new business opportunities in the banking sector.
- Spearheaded initiatives to streamline account opening procedures, enhancing the client onboarding experience.
- Mentored junior team members on best practices in relationship management, contributing to their professional development.
Branch Manager
Chase Bank
06.2009 - 08.2015
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Education
La Quinta High School
La Quinta, CASkills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- Planning and coordination
- Human relations
- Risk mitigation
- Staff management
Timeline
Police Officer
Salt Lake City Police Department
07.2019 - 07.2025
Relationship Manager, Banking Operations
Key Bank
10.2017 - 05.2019
Branch Manager
Chase Bank
06.2009 - 08.2015
La Quinta High School
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