Todd Graham
Glenwood,New Jersey
Summary
Sales leader with extensive experience in driving regional strategies at Jonti-Craft, resulting in significant market share growth. Skilled in customer relationship management and problem-solving, fostering strong partnerships and mentoring teams to achieve ambitious targets.
Overview
35
35
years of professional experience
Work History
East Region Manager
Jonti-Craft
Wabasso, Minnesota
12.2023 - Current
- Developed and implemented regional sales strategies to increase market share.
- Cultivated relationships with key regional customers to enhance client satisfaction and loyalty.
- Mediated conflicts among dealerships, customers, and Jonti-Craft to maintain positive partnerships and ensure smooth operations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Conducted on-site and virtual training for dealership staff to improve product knowledge and strengthen customer relationships.
- Participated in industry trade shows to network with potential clients and showcase products.
Regional Sales Manager
Academy Furniture and Supplies
Elizabeth, NJ
03.2015 - 12.2023
- Responsible for furniture sales in the Northern New Jersey area and later in southern New York.
- Developed sales strategy for the area with target customers being Schools, local Governments and Businesses
- Build/Maintain Database of potential customers and contact information for all accounts and districts
- Develop multiple leads and relationships which have resulted in over $18 Million in quotes generated with over $6M in sales
- Complete reporting requirements, attend all sales meetings and State and National conventions
- Resolved customer complaints regarding sales and service.
Owner/President
AE CONSOLIDATED, INC
Mahwah, NJ
06.1991 - 12.2014
- Oversaw AE Consolidated growth to over 7.0 Million in Annual Sales
- Negotiate/Approve contracts with Major leaders in the relocation industry. Examples of include Atlas Van Lines, United Van Lines, Mayflower Transit and Prudential Relocation
- Attend National Association, Van Line and Regional Association conventions for the purpose of reinforcing customer relations and developing new sales leads
- Oversee negotiations with AE Consolidated local/regional vendor network to maintain the highest possible service standards and a competitive pricing structure
- Analyze daily operations to evaluate performance of AE Consolidated and its staff in meeting objectives and determine areas of potential cost reduction, program improvement, or policy change.
- Developed and executed strategic business plan to attain assigned metrics.
- Managed and oversaw leadership team to meet established KPIs and achieve objectives and key results.
Education
Business Administration and Management
West Chester University of Pennsylvania
West Chester, PASkills
- Customer relationship management
- Problem solving
- Relationship building
- Professionalism
- Positive attitude
- Multitasking
- Territory expansion
Affiliations
• CRP (Certified Relocation Professional Oct 2002 Employee Relocation Council
• CCA (Certified Claim Analyst) Sept 1997 American Moving and Storage Association
• CMC (Certified Moving Consultant Apr 1996 American Moving and Storage Association
• CCA (Certified Claim Analyst) Sept 1997 American Moving and Storage Association
• CMC (Certified Moving Consultant Apr 1996 American Moving and Storage Association
Timeline
East Region Manager
Jonti-Craft
12.2023 - Current
Regional Sales Manager
Academy Furniture and Supplies
03.2015 - 12.2023
Owner/President
AE CONSOLIDATED, INC
06.1991 - 12.2014
Business Administration and Management
West Chester University of Pennsylvania