Summary
Overview
Work History
Education
Skills
Timeline
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Todd Gustafson

Pomfret,CT

Summary

Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.

Overview

5
5
years of professional experience

Work History

Car Salesperson

Tasca Automotive
10.2023 - Current
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Completed registration paperwork and sales documentation.
  • Maximized profit margins by effectively negotiating trade-in values and upselling additional services or products.
  • Worked with loss prevention in monitoring shopper behavior.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Pizza Cook / Line Cook

4 G's Restaurant & Pizza
11.2022 - 10.2024
  • Organized food preparation stations and regularly replenished supplies
  • Prepared dishes in a fast-paced environment working with teammates to maintain a high customer satisfaction rate
  • Modified standard recipes to address customer requests for substitutions or allergen concerns
  • Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Reduced food waste by efficiently managing ingredients inventory and rotating stock as needed.
  • Followed strict food safety guidelines to maintain a safe and sanitary kitchen, reducing the risk of health code violations.
  • Collaborated with team members to ensure a clean and organized workspace, promoting a positive work environment.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Unloaded delivery truck to place food items and ingredients in designated space.
  • Received incoming customer calls, recording order details and personal information and issuing estimates as to preparation and delivery times.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Observed pre-delivery procedures for preparing orders, verifying order contents against receipt, boxing, labeling and affixing receipts before dispatching to delivery workers.
  • Contributed to positive online reviews through exceptional pizza quality and memorable customer experiences, increasing brand reputation locally.

Dishwasher / Pep Cook

Teddy G's Pub & Grille
03.2022 - 05.2022
  • Measured and weighed food items to comply with portion requirements
  • Monitored freshness of food products to help reduce spoilage
  • Organized and labeled stock of ingredients to maintain needed inventory levels
  • Modified standard recipes to address customer requests for substitutions or allergen concerns
  • Scrubbed pots, pans, and trays by hand or cleaned using an industrial washing machine
  • Kept dishware, glasses, and utensils ready for customer needs by quickly scraping, washing, and restacking items
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on a continuous basis
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.

Pizza Cook / Delivery Driver

Pizza101
05.2019 - 01.2022
  • Organized food preparation stations and regularly replenished supplies
  • Crafted pizzas using the proper amount of dough and quantities of toppings according to specifications
  • Stocked freezers and refrigerators to maintain an adequate supply of ingredients and products
  • Assisted customers, answered questions, and resolved complaints
  • Retained consistent quality and high accuracy when preparing identical dishes every day
  • Modified standard recipes to address customer requests for substitutions or allergen concerns
  • Navigated routes with relevant map programs and GPS systems
  • Transported and safely delivered items to prevent damage or loss
  • Handled merchandise in accordance with product handling standards
  • Obeyed traffic laws and followed established traffic and transportation procedures
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents
  • Kept accurate logs of all deliveries and trips.

Education

No Degree - Forestry

QVCC
Killingly CT

High school or equivalent -

Woodstock Academy
Woodstock, CT
01.2021

Skills

  • Lawn care maintenance - 2 years
  • Car washing services - 3 years
  • Customer service - 2 years
  • Data analysis - 2 years
  • Marketing - 2 years
  • Building rapport
  • Customer Service
  • Sales closing
  • Follow-up skills
  • Relationship Building
  • Email and Telephone Etiquette
  • Delivering Vehicles
  • Documentation And Reporting
  • Aftermarket products
  • Conflict Mediation

Timeline

Car Salesperson

Tasca Automotive
10.2023 - Current

Pizza Cook / Line Cook

4 G's Restaurant & Pizza
11.2022 - 10.2024

Dishwasher / Pep Cook

Teddy G's Pub & Grille
03.2022 - 05.2022

Pizza Cook / Delivery Driver

Pizza101
05.2019 - 01.2022

No Degree - Forestry

QVCC

High school or equivalent -

Woodstock Academy

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