Accomplished business leader with a proven track record at Trustco Capital, enhancing operational efficiency and profit by 25%. Expert in business analysis and staff management, I have spearheaded initiatives that significantly boosted long-term success. Skilled in operations management and coaching, my strategic approach has consistently driven substantial business growth.
Overview
24
24
years of professional experience
Work History
Owner/Operator Rising Roll Gourmet/Highland Bakery
Rising Roll/Highland Bakery
07.2010 - Current
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
Enhanced operational efficiency and productivity by managing budgets, accounts and operations.
Established, optimized and enforced business policies to maintain consistency and high-quality standards across Restaurant operations.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels 50%.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Developed key operational initiatives to drive and maintain substantial business growth.
Settlements Administrator/ Trading Support
Trustco Capital
05.2008 - 05.2009
Increased operational efficiency by developing improved filing systems for confidential client records and reports.
Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
Directed training and retraining of employees to boost performance and enhance business results.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels 25%.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Settlements Administrator
Invesco N.A.
05.2000 - 05.2008
Managed internal operational standards and productivity targets for Trading Support
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Produced regular Software improvements and Trading reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
Education
BBA - Business Management
University of Mississippi
University, MS
05.2000
Skills
Business analysis
Coaching and mentoring
Contract Management
Marketing
Project Management
Business planning
Staff Management
Business administration
Operations management
Client Service
Profit and Loss
Accomplishments
Supervised team of 20 staff members.
Marathon Running
14 Years of running experience. Enjoy being outdoors and running with groups.
Timeline
Owner/Operator Rising Roll Gourmet/Highland Bakery
Rising Roll/Highland Bakery
07.2010 - Current
Settlements Administrator/ Trading Support
Trustco Capital
05.2008 - 05.2009
Settlements Administrator
Invesco N.A.
05.2000 - 05.2008
BBA - Business Management
University of Mississippi
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