Todd Heald
Sonoma,California
Summary
Current:
Transport professional with knowledge in logistics and route optimization. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in coordinating transportation operations, ensuring timely deliveries, and maintaining compliance with safety regulations. Reliable and results-driven, with excellent problem-solving and communication skills as well as great safety record, and clean driving history.
Prior:
Deadline-driven and results-oriented former Police Officer with 17 years of experience coordinating investigations. Skilled at researching and reviewing case files, and interviewing subjects, targets and witnesses for information verification and corroboration. Resourceful leader focused on safety and organization, while leveraging creative problem-solving abilities to solve complex crimes and cases. Completed biennial Emergency Vehicle Operations Course 8 times throughout career.
Overview
32
32
years of professional experience
1
1
Certification
Work History
VEHICLE TRANSPORT SPECIALIST
CarMax
09.2022 - 08.2024
- Operating a two-car hauler for customer vehicle deliveries
- Load, transport and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for CarMax teams and customers
- Facilitate the completion of Home Delivery transactions
- Interact with customers, other associates and team members to provide outstanding internal and external customer service
- Perform a brief and guided condition verification for vehicles being transported to a CarMax location
- Verify that all vehicles meet CarMax's cosmetic standards before being delivered to a customer
- Carry out daily equipment inspections to ensure our transport operations run smoothly and safely
- Maintain all necessary logs and documentation as required by company
POLICE OFFICER
City Of St. Helena
07.2003 - 07.2020
- Executed law enforcement patrol functions in assigned locations for extended periods of time
- Operated mobile data terminals from patrol vehicles to obtain criminal records on-scene
- Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance
- Responded promptly to activated alarms for fires and burglaries
- Drove with precision and speed to follow and reach suspects in traffic chases
- Prepared investigative reports and sketches to support criminal research
- Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events
- Led public safety meetings, disseminating valuable information regarding crime incidence and frequency
- Interviewed witnesses and victims to determine critical details relevant to each case
- Issued traffic tickets and wrote incident reports according to commissioner specifications
- Observed and recorded details of criminal events according to departmental protocol
- Directed traffic at high-volume special events for public safety and order
- Conducted video and audio surveillance to support criminal research
KITCHEN SUPERVISOR
Cattlemens
10.1992 - 07.2003
- Oversaw food preparation, production and presentation according to quality standards
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques
- Developed and implemented strategies to enhance team performance, improve processes and boost results
- Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings
- Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures
- Maintained optimal inventory levels and kept food costs in line with budget limitations
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation
- Executed hands-on preventive maintenance and repairs to keep equipment functional
- Supervised team of up to 10 employees in restaurant establishment, maintaining positive and productive atmosphere to enhance employee experience
Education
SOME COLLEGE (NO DEGREE) -
SOME COLLEGE (NO DEGREE) - BUSINESS MANAGEMENT
SOME COLLEGE (NO DEGREE) - ADMINISTRATIVE JUSTICE
No Degree - CDL Certification
09.2024
Skills
- Problem-Solving
- Critical Thinking
- DOT Compliance
- Safe Driving Practices
- Verbal and Written Communication
- Analyzing Details
- Analysis and Research Abilities
- Effective Communication Skill
- Documentation Review
- Case Reviews
- Route Optimization
- Dispatch Coordination
Certification
California Interstate CDL Class A License
Endorsed for Doubles, Triples, Combinations, and Tankers.
Timeline
VEHICLE TRANSPORT SPECIALIST - CarMax
09.2022 - 08.2024
POLICE OFFICER - City Of St. Helena
07.2003 - 07.2020
KITCHEN SUPERVISOR - Cattlemens
10.1992 - 07.2003
Colorado State University On-Line - SOME COLLEGE (NO DEGREE), BUSINESS MANAGEMENT
Santa Rosa Junior College - SOME COLLEGE (NO DEGREE), ADMINISTRATIVE JUSTICE
California Interstate CDL Class A License
Endorsed for Doubles, Triples, Combinations, and Tankers.
California POST - SOME COLLEGE (NO DEGREE),
JGC Truck Driving Training - No Degree, CDL Certification
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