TODD HERGET JR.
Saratoga Springs,UT
Summary
Results-driven sales manager with a proven track record of leading high-performing sales teams to success. Over 5 years of experience in sales and client management, specializing in marketing, client acquisition, building relationships, and client retention. Highly skilled in implementing and demonstrating sales-driven methods, setting and exceeding goals, forecasting results, and recruiting and training new team members. A master in product knowledge with exceptional ability to sell in a changing environment. Known for resource optimization and expertise in NetSuite, Microsoft Office, POS systems, and high-volume account management. Willing to relocate for new opportunities.
Overview
6
6
years of professional experience
Work History
High Volume Showroom Sales Manager
Lovesac
07.2022 - Current
- Lead multiple showroom openings, and trained 5 sales managers in client acquisition and closing strategies to strengthen business performance.
- Recruited for multiple positions in the business, and onboarded over 40 new associates through virtual and in-person mentorship.
- Generated ~$9 million in volume over a 3 year period.
- Consistently exceeded sales targets, ranking among the top 3 in regional metrics.
- Analyzed results and implemented effective strategies leading to a significant increase in sales.
- Conducted in-person and virtual meetings with prospective clients to introduce product.
- Built business awareness and drove growth through coordinating roadshow events.
- Maintained relationships with existing clients and developed successful marketing initiatives to drive interest around new product launches or promotions.
- Drove employee engagement and guest experience through coaching, training and development.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Implemented new KPI tracking methods using Excel that improved district-wide performance.
- Coordinated with fulfillment team for efficient product distribution.
- Oversaw daily operations of the showroom, ensuring a clean, organized, and welcoming environment for clients.
- Delivered comprehensive sales recaps during weekly district meetings.
- Maintained perfect inventory accuracy with efficient sales team management through payroll.
- Area Manager Candidate
Assistant Showroom Sales Manager
Lovesac
02.2022 - 07.2022
- Surpassed client acquisition and sales targets in a new market.
- Generated ~$1.5 million in volume
- Trained 2 sales managers in company processes including POS transactions, ticketing, operations, scorecard analysis, and inventory management.
- Recruited and trained over 10 sales associates.
- Set achievable targets for the showroom in partnership with the Showroom Manager by analyzing performance rankings and ensuring team member accountability.
- Recruited and hired skilled candidates for sales team.
- Managed customer service tasks remotely on a weekly basis, overseeing tickets and claims for better Omni-Channel execution.
Brand Ambassador
Lovesac
05.2021 - 02.2022
- Consistently met sales quotas with ~$800,000 in volume.
- Led region in implementing new company technology.
- Enhanced market presence through strategic collaboration with major retailers such as Best Buy and Costco.
- Modeled behavior and an attitude that inspired high level service amongst team members
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Demonstrated consistent passion for the brand and product through social media outlets, engaging in live chats, and posting content to grow brand awareness, sales revenue and generate strong quote pipeline
- Oversaw and coordinated associate tasks under the direction of the Showroom Manager or District Manager.
- Facilitated weekly support for Customer Service to enhance omni-channel demand.
Sales Associate
Lovesac
05.2019 - 03.2020
- Achieved top sales ranking in the district with ~$600,000 in sales.
- Executed the company's proprietary Designed for Life selling strategies
- Leveraged CRM platform to identify sales prospects among existing and prospective clients.
- Enhanced market presence through strategic collaboration with major retailers such as Best Buy and Costco.
- Boosted client satisfaction through timely issue resolution.
- Enhanced customer engagement via outreach efforts (phone, text, email).
Education
Bachelor of Science - Business Marketing
The Ohio State University
Columbus, OH05-2021
Links
LinkedIn - https://www.linkedin.com/in/todd-herget-jr-670352b4/
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
High Volume Showroom Sales Manager
Lovesac
07.2022 - Current
Assistant Showroom Sales Manager
Lovesac
02.2022 - 07.2022
Brand Ambassador
Lovesac
05.2021 - 02.2022
Sales Associate
Lovesac
05.2019 - 03.2020
Bachelor of Science - Business Marketing
The Ohio State University
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