Todd Hicks
Jacksonville
Summary
Adept at crisis intervention and fostering community relations, I excelled as a Police Officer with the Jacksonville Sheriff's Office. My expertise in de-escalation techniques and firearms proficiency significantly enhanced public safety. I am recognized for my integrity, empathy, and ability to build trust within diverse communities, achieving notable improvements in community engagement.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Police Officer
Jacksonville Sheriff's Office
07.2001 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
Education
Bachelor of Science - Criminology
Florida State University
Tallahassee, Florida08-2000
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- De-escalation techniques
- Community engagement
- Patience and empathy
- Crisis intervention and deescalation
- Community relations
- Firearms proficiency
Certification
- National Incident Management System (NIMS) Introduction Course IS-700.b – Federal Emergency Management Agency (FEMA).
- Mental Health First Aid for Public Safety Certification – National Council for Behavioral Health.
- Basic Law Enforcement Training (BLET) Certification - Various State Justice Academies or Community Colleges.
- Basic Life Support Certification (BLS)
Timeline
Police Officer
Jacksonville Sheriff's Office
07.2001 - Current
Bachelor of Science - Criminology
Florida State University
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