Todd Holmes

• As a Government Sales Manager was responsible for managing and directing sales operations specifically targeting Federal Government agencies. The role involved strategizing efficient techniques to sell goods and services, thereby enhancing business sales performance. Key responsibilities include:
• Achieved or exceeded company-defined sales quotas.
• Presented professional image consistent with company's brand values.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Sales Strategy: Designing and recommending sales programs, setting short- and long-term sales strategies, and evaluating and implementing new sales techniques to increase sales volume.
• Customer Satisfaction: Recommending product or service enhancements to improve customer satisfaction and sales potential.
• Project Management: Ensuring that projects are completed on time and within budget.
• Advisory Role: Acting as an advisor to the sales team regarding projects, tasks, and operations.
• Personnel Management: Managing subordinate staff in their day-to-day performance.
• Budget Adherence: Ensuring project and department milestones/goals are met while adhering to approved budgets.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Provided exceptional customer service for government clients, ensuring timely response to inquiries and concerns.
• Recorded accurate and efficient records in customer database.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

• Supervised and coordinated the activities of the battalions, including responding to emergencies, providing proper training, managing firefighters, conducting training and ensuring that department policies and procedures are followed
• Assisted the Fire Chief in setting goals for the department, establishing policies and procedures, handling grievances, disciplining subordinates, preparing budgets, and periodically reviewing equipment for safety and purchasing new equipment as needed
• Reviewed and updated all policies and procedures with the Fire Chief and made changes as necessary.
• Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
• Streamlined department operations by integrating modern technology solutions like computer-aided dispatch systems and GIS mapping tools.
• Managed department budget effectively, ensuring appropriate allocation of funds for personnel, training, and equipment needs.

• Operations Chief serves as second in command to the Fire Chief in association with the Assistant Fire Chief – Support Services and assists in planning, directing, managing, and overseeing the activities and operations of the Fire Department

Activities include the following:

• Fire suppression
• Emergency medical services
• Hazardous materials response
• Marine rescue
• Technical rescue
• Disaster preparedness, and related programs
• Coordinates assigned activities with outside agencies
• Represent the Fire Department in the absence of the Fire Chief
• Provides highly responsible and complex administrative and management support to the Fire Chief.
• Oversaw incident command at major emergencies, coordinating resources and communication for optimal results.
• Evaluated team performance and implemented strategies to close gaps in skills or knowledge.

• Respond to emergencies and perform firefighting, rescue and emergency medical duties and may serve as an officer during emergencies
• Assure the delivery of the mandated training programs, and that training courses are taught according to lesson plan and as scheduled; direct training program development
• Protects life and property by performing firefighting, emergency medical, hazardous materials response, and other duties as assigned
• Serves as department training officer and department safety officer
• Responsible for the overall direction of fire department operations and administration in the absence of the fire chief.
• Oversaw the coordination of schedules, resources, and personnel for seamless training event execution.
• Preserved order and discipline among subordinates and gave assignments and instructions.
• Developed a comprehensive training program that resulted in higher employee retention rates.
• Collaborated with cross-functional teams to identify organizational needs and develop targeted training solutions.

• Achieves staffing objectives by recruiting and evaluating job candidates; advising managers
• Establishes recruiting requirements by studying organization plans and objectives and meeting with managers to discuss needs
• Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; and maintaining rapport
• Attracts applicants by placing job advertisements, contacting recruiters, and using newsgroups and job sites
• Determines applicant qualifications by interviewing applicants, analyzing responses, verifying references, and comparing qualifications to job requirements
• Arranges management interviews by coordinating schedules; arranging travel, lodging, and meals; escorting applicants to interviews; and arranging community tours
• Evaluates applicants by discussing job requirements and applicant qualifications with managers and interviewing applicants on a consistent set of qualifications.
• Developed strong relationships with potential candidates, fostering a positive employer brand image and enhancing talent pool quality.
• Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.

• Executed firefighting, medical response, and related duties efficiently while adhering to department guidelines.
• Managed provision of supplies for emergency services including Hazardous Materials response.
• Enabled department to respond swiftly to emergencies.
• Maintained and supplied employees with uniforms and protective clothing.
• Handled logistical responsibilities for upkeep of stations and buildings.
• Enhanced logistical capabilities via technological advancements.
• Enhanced agility in addressing demands.
• Repairs to self-contained breathing apparatus (SCBA), nozzles, and hydraulic tools are repaired or coordinated by Logistics.
• Inspected apparatus, equipment, grounds, and stations for proper order and condition.
• Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
• Managed daily operations for a smooth-running station, ensuring appropriate staffing levels and resource allocation.

• Drives and operates a variety of apparatus including fire engines under all conditions
• Performed fire control activities, and assists in fire investigations, collection and preservation of evidence and fire scene security
• Guarantees fire code enforcement by performing fire/life safety facility inspections
• Responsible for annual equipment testing and vehicle/squad checks, as well as maintaining inventory
• Provides leadership and direction to Fire Fighters in the absence of a company officer.
• Inspected apparatus, equipment, grounds, and stations for proper order and condition.
• Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
• Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
• Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
• Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.