Summary
Overview
Work History
Education
Skills
Timeline
Generic

Todd Holmes

Arlington,TX

Summary

Dynamic Outdoor Adventure Guide with a proven track record at Go Ape Zip Line & Treetop Adventure, excelling in risk assessment and guest engagement. Skilled in fostering a supportive environment while ensuring safety and compliance. Adept at using data analysis to enhance participant experiences and drive continuous improvement in service delivery.

Overview

3
3
years of professional experience

Work History

Outdoor Adventure Guide

Go Ape Zip Line & Treetop Adventure
01.2023 - Current

Health & Safety

  • Conduct pre-course safety briefings, demonstrating proper usage of safety equipment and protocols.
  • React promptly and effectively to any safety concerns or emergencies, providing assistance and support when necessary.
  • Regularly inspect and maintain equipment and personal protective equipment (PPE) to guarantee its safety and functionality.

Guest Engagement

  • Welcome and engage with participants, creating a friendly and inclusive atmosphere for all guests.
  • Instruct participants on proper techniques for navigating zip lines and treetop obstacles, as well as other ground-based activities (axe throwing, nets course, outdoor escape room).
  • Encourage and motivate individuals to overcome challenges, fostering a positive and supportive environment.

Customer Service

  • Provide exceptional customer service, addressing questions, concerns, and inquiries from participants.
  • Offer helpful recommendations and tips to enhance the participants' experience.
  • Ensure participants adhere to Go Ape policies and procedures, maintaining a respectful and enjoyable atmosphere for all.

Course Maintenance:

  • Participate in regular course inspections and maintenance activities to ensure a safe and clean environment.
  • Report any issues or concerns regarding course elements, equipment, or facilities to the appropriate personnel.
  • Assist in general site maintenance and cleanliness to uphold Go Ape's high standards.

PLTL Leader

Academic Success Center
01.2025 - 05.2025
  • Collaborated with teachers and administrators to discuss academic needs of students.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.

Education

Bachelor of Science - Mechanical Engineering

University of Texas Arlington
Arlington, TX
05-2027

Skills

  • MathWorks MATLAB
  • CAD/CAM software
  • Thermodynamics
  • Data analysis
  • Material science
  • Risk assessment
  • Load calculation
  • Structural analysis
  • 3D design and simulation software
  • Microsoft Excel
  • Technical writing

Timeline

PLTL Leader

Academic Success Center
01.2025 - 05.2025

Outdoor Adventure Guide

Go Ape Zip Line & Treetop Adventure
01.2023 - Current

Bachelor of Science - Mechanical Engineering

University of Texas Arlington