Todd Hurd
Management
Houston,TX
Summary
Hardworking professional well-versed in handling materials, operating machinery and supporting overall team and project needs. In-depth knowledge of compliance mandates governing site and worker safety. Focused on helping complete skilled work under deadlines.
Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Overview
23
23
years of professional experience
6
6
years of post-secondary education
Work History
Skilled Laborer/Pipefitter Apprentice
GLO Resources
Houston
07.2025 - 12.2025
- Operated heavy machinery for construction and maintenance tasks. Heavy Industrial Construction job sites.
- Followed safety protocols to minimize workplace hazards.
- Assisted in material handling and site preparation activities.
- Operated power tools and equipment to complete assigned tasks.
- Assisted in loading and unloading trucks with necessary materials for projects.
- Cleaned up debris from construction sites after work was completed each day.
- Built scaffolding, ladders and other structures as required by job duties.
- Measured, cut and bent metal pieces using hand tools or machinery.
- Used various types of power saws to cut wood beams into desired shapes and sizes.
- Read blueprints or diagrams to determine the best method of assembly for products.
- Constructed concrete forms for pouring foundations or walls.
- Filled trenches and holes using shovels and compactors to job site specifications.
- Leveraged rigging equipment to move materials or structures on job site.
- Used hand tools to spread gravel, asphalt and other materials over surfaces.
- Ensured that all tools were stored properly after use.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Assisted with diverse construction challenges to help team and customer.
- Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.
- Demonstrated best safety practices working at heights and lifting various objects.
- Assisted in installing piping systems across various construction sites.
- Operated hand and power tools for cutting and assembling pipes.
- Interpreted blueprints to determine pipe layout and specifications.
- Read and interpreted specifications, diagrams and blueprints for job.
- Threaded pipes using specified machinery.
- Install valves, fittings, pipes, pumps, meters, and related equipment in accordance with specifications.
- Clean up work areas after completing installation tasks.
- Assembled and secured pipes, tubes and fittings according to specifications and welded, soldered and threaded joints.
- Cut diverse pipe sizes and lengths to prepare for installation.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
Clean Room Assembler
Alcon Manufacturing
Houston
04.2025 - 08.2025
- Assembled components using hand tools and automated machinery.
- Inspected finished products for quality and compliance with specifications.
- Collaborated with team members to ensure efficient assembly line operations.
- Operated machinery according to safety protocols and operational guidelines.
- Identified and reported any defects or issues during the assembly process.
- Followed production schedules to meet daily assembly targets efficiently.
- Maintain a clean work area by sweeping up debris from assembly operations.
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Test assembled products for accuracy and functionality prior to final packaging.
- Adhere strictly to health and safety regulations while carrying out daily tasks.
- Operated and maintained equipment in a clean and safe condition.
- Assembled and completed products according to production schedules.
- Assembled clean room components following strict safety and quality protocols.
- Tested assembled products to ensure conformance with quality standards.
- Processed pharmaceuticals and medication containers and prepared sterile medicinal products and injections in required doses.
Independent Contractor/Apartment Maintenance Technician
Marlow LLC
Charleston
07.2023 - 08.2025
- Maintained inventory of repair supplies and tools for efficient operations.
- Documented maintenance activities and repairs in company records accurately.
- Operated hand and power tools to complete repairs.
- Conducted inspections to identify repair needs and safety hazards in apartments.
- Repaired or replaced appliances, fixtures, and furniture as required by tenants.
- Ensured compliance with safety regulations and building codes during all repairs.
- Repaired broken windows, doors, walls, and other fixtures in an efficient manner.
- Performed routine maintenance and repairs on apartment buildings, such as painting, plumbing, electrical work, carpentry, and HVAC systems.
- Stocked supplies such as paint, tools, and cleaning products for use during maintenance tasks.
- Inspected apartments for safety hazards and took corrective action when needed.
- Responded quickly to emergency repair requests from tenants or landlords.
- Replaced light bulbs and ceiling fans as requested by tenants or landlords.
- Installed smoke detectors in each unit per landlord instructions.
- Resolved tenant complaints promptly and professionally.
- Completed minor electrical, plumbing and HVAC maintenance for building occupants.
- Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Handled routine cosmetic updates such as painting walls and replacing outdated fixtures.
- Implemented troubleshooting techniques to resolve issue.
- Performed routine maintenance by inspecting drives, motors or belts.
- Conducted routine inspections of apartment units for maintenance issues.
- Repaired plumbing systems, including faucets, toilets, and water heaters.
- Responded promptly to tenant maintenance requests and inquiries.
- Installed new appliances in apartments upon request from tenants or landlords.
- Checked water pressure levels regularly to ensure proper operation of faucets and toilets in each unit.
- Assembled, installed or repaired electrical or electronic components and pipe systems.
Energy Broker/Consultant
Eastwood Energy Group
Houston
01.2025 - 05.2025
- B2B door sales/ broker/ and consulting.
- Prospecting, cold calling, follow up, sales, presentations, and closing.
- Use of CRM software (mainly Salesforce).
- Managed contracts effectively to ensure compliance and optimize vendor relationships.
- Negotiated and decided on client agreements to achieve favorable terms while maintaining strong partnerships.
- Formulated portfolio strategies that aligned with client objectives and market trends.
- Analyzed market conditions to inform strategic decisions and capitalize on emerging opportunities and energy costs.
- Evaluated risks associated with energy contracts.
- Calculated usage, current rates.
- Determined energy pricing models that enhanced competitiveness and maximized profitability.
- Analyzed energy market trends to advise clients on procurement strategies.
- Educated clients on energy options and regulatory changes affecting their businesses.
- Assisted in the preparation of bids, tenders, proposals, and quotes for energy services.
- Maintained accurate records of all transactions including invoices, contracts, purchase orders.
- Monitored changes in the energy markets and kept up-to-date on industry trends.
Solar Sales Consultant
Solar Bros
Houston
12.2024 - 01.2025
- Door to door prospecting using CRM software.
- Educated customers on product features and benefits to enhance user experience and satisfaction.
- Analyzed market trends and competitor activity to inform strategic business decisions.
- Negotiated contracts effectively to secure favorable terms and conditions for clients.
- Coordinated installation processes to ensure timely and efficient service delivery.
- Consulted with clients to identify solar energy needs and preferences.
- Generated sales leads through cold calling, networking events, conferences.
- Utilized CRM software to track customer interactions from initial contact through completion of sale.
- Leveraged contacts with satisfied customers to generate referrals and new business.
- Educated homeowners on benefits of solar energy such as potential savings, lowered environmental impacts and likely increases in home value.
- Researched local incentives and regulations related to solar installations.
- Evaluated financial data from customers in order to provide accurate quotes for proposed projects.
- Talked with customers about benefits of solar power in comparison with traditional power services.
- Traveled of time to canvass neighborhoods and prospect for customers on door-to-door basis.
Outside Sales Representative
Charter Communications
Cary
09.2023 - 12.2024
- Residential door to door sales consultant for Charter Communications (Spectrum) including sales for mobile, internet, video, and phone (landline) services in highly competitive market.
- Exclusively did door to door sales consulting for customers who discontinued services with Spectrum within the prior 6 months.
- Mostly (about 90%) sold Spectrum coax cable internet vs. fiber-optic competition.
- Extensive product knowledge and advising of products including competition's products, services, and pricing.
- Extreme use of time-management skills.
- Extensive use of phones (both IOS and Android), tablets (IOS and Android), computers (MAC and Windows).
- Various software knowledge, tools, and uses including: CRM (Pipedrive,, Salesforce, SAP), GPS, Data Entry, Multiple search engines, Google Workspace, MS 365, Zoom, Webex, GroupMe, ICalendar, Citrix Workspace, and more.
- Appointment setting, cold calling, follow-up, closing.
- Inputting expense reporting.
- Developed relationships with clients through effective communication and follow-up.
- Managed account portfolios, maintaining client satisfaction and addressing concerns promptly.
- Utilized CRM software to track sales activities and manage customer information efficiently.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Negotiated prices and set up contracts to finalize sales agreements.
- Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
- Managed accounts by providing solutions that best fit the customer's needs.
- Gathered data on competitors' products, prices, and sales techniques.
- Generated leads per week and pursued appointment opportunities to convert prospects into new customers.
Data Collection Specialist
Greene Resources/RTI
Cary
12.2023 - 07.2024
- Collected medical data for MEPS survey about healthcare costs in America. Survey is used by Universities, Insurance, Federal Government, etc. to determine the costs of healthcare in the U.S.
- Used call center training and tactics to contact various healthcare professionals to collect
- Determined if medical providers were eligible.
- Collected data from multiple sources to ensure comprehensive information gathering.
- Validated and verified data accuracy through systematic checks and cross-referencing.
- Utilized various software tools for efficient data entry and management tasks.
- Ensured compliance with privacy regulations during the data collection process.
- Assisted in developing surveys to gather relevant information for research projects.
- Reviewed existing sources of information such as documents, reports or other materials for potential use in analysis.
- Assisted in designing experiments that involve collecting, processing, interpreting and presenting data.
- Analyzed qualitative and quantitative information to identify trends or patterns in the data.
- Conducted market research surveys and analyzed data collected from respondents.
- Gathered customer feedback through phone interviews, online surveys and focus groups.
- Assisted in data analyses and preparation of charts, graphs and reports.
- Scheduled and conducted interviews to support data collection.
- Stayed on top of daily workload with speed and efficiency.
- Kept data secure and followed proper procedures for uploading and transmitting information.
- Recovered missing data and resolved statistical inconsistencies by communicating with source authors.
- Varied if ROI packets were filled out correctly, expired, etc.
Security Guard
Charleston Area Medical
Charleston
06.2023 - 10.2023
- Did security guard details for CAMC hospital system.
- Monitored facility access to maintain a secure environment for patients and staff.
- Conducted regular patrols to ensure safety and compliance within hospital premises.
- Assisted in emergency response procedures during critical incidents or patient evacuations.
- Collaborated with medical staff to address safety concerns and enhance security protocols.
- Provided assistance to visitors and guided them throughout the facility as needed.
- Maintained detailed logs of daily activities, incidents, and observations during shifts.
- Conducted daily security patrols of assigned areas.
- Responded to alarms, emergencies, and disturbances.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Completed incident reports regarding violations of policies or procedures.
- Observed surveillance cameras for any suspicious activity or intruders.
- Investigated suspicious activity and reported findings to management.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Issued visitor badges and access cards to authorized personnel.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Administered first aid when necessary in accordance with training guidelines.
- Provided escorts for employees entering and exiting the building after hours.
- Assisted with searches of personnel, vehicles, packages.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
Manager
Walgreens
Greensboro
05.2011 - 06.2023
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Utilized strong analytical and problem-solving skills to address operational issues.
- Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
- Coached and motivated team, driving sales and delivering exceptional customer service.
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
- Conducted regular staff meetings to foster effective communication and performance.
- Managed inventory levels and maintained stock accuracy throughout the store.
- Trained staff on customer service standards and operational procedures.
- Oversaw cash handling processes and ensured compliance with company policies.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
HVAC Technician/HVAC Installer/ Sales
Kay Heating And Air
Greensboro
03.2009 - 07.2011
- Conducted routine maintenance on heating and cooling equipment.
- Installed HVAC systems in residential and commercial properties.
- Diagnosed HVAC issues using specialized tools and equipment.
- Provided excellent customer service during service calls and consultations.
- Maintained accurate records of service work performed and parts used.
- Educated clients on proper HVAC system usage and maintenance practices.
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
- Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
- Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
- Documented all repair work performed on HVAC units according to company standards.
- Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.
- Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
- Recovered refrigerant from old HVAC units prior to disposal according to local environmental regulations.
- Attended seminars and workshops related to advances in HVAC technology for professional development purposes.
- Adept at reading blue prints of electrical equipment.
- Collaborated with sales teams to provide technical expertise and support for HVAC product sales.
- Assisted in the selection and sizing of HVAC equipment for new installations, based on detailed load calculations.
- Performed emergency repairs on HVAC systems to restore heating and cooling services in critical situations.
- Tested pipe, tubing joints, and connections for leaks.
- Read technical manuals and schematics to understanding specific configurations.
- Installed HVAC systems in residential and commercial properties efficiently.
- Conducted routine maintenance and repairs on heating and cooling units.
- Interpreted blueprints and technical drawings for precise installations.
- Quoted estimates on repair costs, and/or cost of installation of new unit's. Advised clients on most cost effective solutions.
Manager
Harris Teeter
Greensboro
04.2003 - 03.2009
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Mentored and trained new employees on company policies and procedures.
- Oversaw multiple projects simultaneously and ensured tasks were effectively executed.
- Counseled and disciplined employees, driving performance improvement.
- Developed personal growth opportunities, empowering employees to produce results and meet goals.
- Delegated tasks, freeing up time to focus on higher-value activities.
- Managed inventory levels and restocked merchandise as needed.
- Enforced compliance with safety and health regulations in the workplace.
- Coordinated scheduling to optimize workforce availability and coverage.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
Bachelor of Science - Economics And Political Science-Pre-Law/ Government
University of North Carolina at Greensboro
Greensboro, NC 08.2019 - 01/2023
Associate of Science - HVAC Systems And Electrical Systems.
Guilford Technical Community College
Jamestown, NC 08.2007 - 06.2009
Skills
- Brand Management
- Business Planning
- Cash Handling
- Client Prospecting
- Contract Management
- CRM
- Data Analytics
- Data Entry
- Economics
- Electrical Schematics
- Forecasting
- Inventory Control
- Problem Solving Skills
- Product Knowledge
- Reconciling
- Blueprint interpretation
- Pipe installation
- Inventory management
- Safety compliance
- Material handling
- Problem solving
- Effective communication
- Team collaboration
- Time management
- Attention to detail
- Repairing wall surfaces
- Hand and power tools
- Formwork construction
- Power and hand tools
- Maintenance and repair
- Analytical skills
- Active listening
- Adaptability
- Read blueprints
- CRM software usage
- Assembly and production
- Background in shipping and receiving
- Visual inspection
- Quality assurance
- Preventive Maintenance
- Safety management
- Manufacturing
- Small parts assembly
- Work order comprehension
- Workplace safety
- Skilled in final assembly processes
- Raw materials handling
- Product assembly
- Final assembly processes
- Team building
- Sales presentations
- Data analysis
- Staff training
- Sales management
- Goal setting
- Performance management
- Recruiting and interviewing
- Brand management
- Shift scheduling
- Employee onboarding
- Conflict resolution
- Sales techniques
- Competitor research
- Key performance indicators
- Business administration
- Trend analysis
- Policy implementation
- Expense tracking
- Work prioritization
- Customer relationship management (CRM)
- Clear communication
- Decision-making
- Customer service
- Workforce management
- Salesforce management
- Staff training and development
Timeline
Skilled Laborer/Pipefitter Apprentice
GLO Resources
07.2025 - 12.2025
Clean Room Assembler
Alcon Manufacturing
04.2025 - 08.2025
Energy Broker/Consultant
Eastwood Energy Group
01.2025 - 05.2025
Solar Sales Consultant
Solar Bros
12.2024 - 01.2025
Data Collection Specialist
Greene Resources/RTI
12.2023 - 07.2024
Outside Sales Representative
Charter Communications
09.2023 - 12.2024
Independent Contractor/Apartment Maintenance Technician
Marlow LLC
07.2023 - 08.2025
Security Guard
Charleston Area Medical
06.2023 - 10.2023
Bachelor of Science - Economics And Political Science-Pre-Law/ Government
University of North Carolina at Greensboro
08.2019 - 01/2023
Manager
Walgreens
05.2011 - 06.2023
HVAC Technician/HVAC Installer/ Sales
Kay Heating And Air
03.2009 - 07.2011
Associate of Science - HVAC Systems And Electrical Systems.
Guilford Technical Community College
08.2007 - 06.2009
Manager
Harris Teeter
04.2003 - 03.2009