Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Additional Information
Languages
Timeline
Generic
Todd Huston

Todd Huston

Northfield,NJ

Summary

Dedicated Food and Beverage professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand and making guests happy with a strong desire to return.

Overview

44
44
years of professional experience

Work History

Wedding Band and Event Singer

EBE
Philadelphia, PA
05.2022 - Current

    * Subbing as a singer for some of the many bands associated with a company based out of Philadelphia that books events and weddings up and down that East coast.

    * Performing a variety of songs with a live band and other singers to a crowd of anywhere between 75 - 300 people.

    * Dressing and presenting myself professionally throughout the entire event.

Administrative Assistant

Caring, Inc.
Pleasantville, NJ
06.2009 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Executed record filing system to improve document organization and management.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Performed research to collect and record industry data.
  • Managed Access databases converting complex data into easy-to-interpret data.

Food and Beverage Server

Knife And Fork Inn / Dock's Oyster House
Atlantic City, NJ
09.2007 - Current
  • Greeted guests warmly to foster welcoming environment.
  • Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
  • Entered orders accurately to produce finalized checks and attain correct payments from guests.
  • Maintained high check averages throughout my employment by upselling and suggesting to help increase profit margins by 5-10% while satisfying guests needs.
  • Cleaned and set up tables to promptly seat guests and reduce wait times.
  • Followed workplace safety procedures to reduce accidents and hazards.
  • Checked on guests throughout meal to attend to needs and provide great service.
  • Explained menu, food and beverage preparation and ingredients to safeguard against allergies.
  • Offered specialty drinks, desserts and other premium items to maximize revenue.
  • Checked customers' identification to meet minimum age requirements for consumption of alcoholic beverages.
  • Handled separate checks and other special requests to facilitate enjoyable dining experience.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Answered customers' questions, recommended items and recorded order information.
  • Inspected dishes and utensils for cleanliness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Food and Beverage Server

Chef Volas
Atlantic City, NJ
09.2010 - 06.2013
  • Greeted guests warmly to foster welcoming environment.
  • Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
  • Entered orders accurately to produce finalized checks and attain correct payments from guests.
  • Cleaned and set up tables to promptly seat guests and reduce wait times.

Food and Beverage Server

Spirito Grill
Weehawken, NJ
03.2003 - 05.2006

Package Handler and Driver

UPS
West Chester, PA
03.1992 - 09.2001
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Removed debris and hazardous materials from packing area to avoid contamination.
  • Providing safe and efficient delivery and pickup of parcels onto my truck and transporting them in a timely manner.

Education

Bachelor of Arts - Communications

Cheyney University of Pennsylvania
Cheyney, PA
05.1998

Skills

  • Client Needs Assessment
  • Service Coordination
  • Event Organization
  • Loss Prevention Goals Monitoring
  • Problem Anticipation and Resolution
  • Credit and Debt Card Processing
  • Maintaining Clean Work Areas
  • Catering Oversight
  • Client Retention
  • Providing Feedback
  • Food Allergies
  • Brand Awareness

Accomplishments

  • Collaborated with teams of producers, songwriters and singers in the development of several projects including BoyzIIMen and other well known artists.
  • Performed with Glenn Lewis and other well known artists through several major tour and concert platforms throughout the U.S. and Canada

Affiliations

  • Toastmasters International
  • ASCAP The American Society of Composers, Authors, and Publishers

Additional Information

I have maintained a minimum of 1 job or more since I was the age of 12. I have worked as everything from a dishwasher, to a short order cook, to a server in the restaurant business. I have traveled to many places around the world and feel it is an essential part of providing excellent service to all types of people. I enjoy meeting and interacting with new and interesting people. I enjoy singing and writing and am able to communicate and adapt to most situations with ease. I prefer a clean and safe work environment where true leadership exists and teamwork is encouraged. I'm ready and excited to start a new journey.

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Wedding Band and Event Singer

EBE
05.2022 - Current

Food and Beverage Server

Chef Volas
09.2010 - 06.2013

Administrative Assistant

Caring, Inc.
06.2009 - Current

Food and Beverage Server

Knife And Fork Inn / Dock's Oyster House
09.2007 - Current

Food and Beverage Server

Spirito Grill
03.2003 - 05.2006

Package Handler and Driver

UPS
03.1992 - 09.2001

Bachelor of Arts - Communications

Cheyney University of Pennsylvania

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Todd Huston