Todd Iverson
Racine,WI
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Bartender and Server
Sycaun Casino
08.2021 - 10.2024
- Part time Bartender; Licensed by state of California gaming Commission; LEADS Certified, RBS Certified, Food service Manager, Food Service Handler
- Banquets & Hospitality management
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Created attractive bar displays by strategically arranging bottles and glasses.
Administrator
Southern Illinois University Edwardsville
05.2019 - 06.2021
- Administrator in charge of 2nd Shift Operations for Food Court & Satellite Locations
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures. With both Union & Civil Service employees.
Restaurant Owner
Food Guy II, DBA State Street Bar & Grill
04.2014 - 03.2019
- Developed key operational initiatives to drive and maintain substantial business growth.
- Managed payroll, daily deposits, and cost controls.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Developed and maintained relationships with customers and suppliers through account development.
Senior Concession Supervisor
University of Illinois at Urbana-Champaign
07.1992 - 12.2015
- Recruited & Supervised Personnel
- Catering Operations
- Special Events
- Hawking Operations
- Sales & Inventory responsibilities
- Training Staff
- Cash requisitions, deposits & Scheduling
- Bartender - Special Events
- Banquet Manager
- Fund Raising
Retail Business Owner
Ruby & Ellie's Dollarama
03.2008 - 04.2014
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Trained and motivated employees to perform daily business functions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Built a profitable Dollar Store from Scratch, Displays, Marketing, Budgets, Sales & Purchasing
Team Leader Manager
Sam's Club
01.1992 - 03.1995
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Led employee relations through effective communication, coaching, training, and development.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Education
Certified Safety Manager in Food Safety, Sanitation, OSHA - Food Service Management
National Registry of Food Safety Management
Orlando, FL09.2023
Senior Management Technics & Sales Management Training - Retail & Sales Management
Uni-Pro University
Chicago, IL06.2005
CCAF - 38 Credits - Personnel, Business Management, Computer Science
Community College of the Air Force
Biloxi, MS05.1985
Skills
- Sales Management
- Store Management Experience
- Marketing
- Schedule preparation
- Budget control
- Conflict resolution
- Negotiation
- Microsoft Word
- Safety Management
- Warehouse Management
- Clerical Experience
- Microsoft Office
- Event Planning
- Business Management
- Project Management
- Procurement
- Purchasing
- Recruiting
- Microsoft Excel
- Supervising Experience
- Guest Services
- Inventory Control
- Customer Service
- Hospitality management
- Leadership
- Bartending
- Time management
- Serving
- POS
- Micros POS
- Cashiering
- Sales team training
- Territory sales management
Certification
- Food Manager Certification, 09/01/18, 09/01/23
- Certified Safety Manager, Top Secret Clearance, 05/01/81, 05/01/85
- State of California (LEADS) Bartending Certification, 08/01/21, 08/01/24
- Premier Food Safety Certification, 08/01/21, 08/01/24
- County of San Diego - Department of Environmental Health Food Handler Card
- RBS State Bartender Certification, 05/01/21, 05/01/25
Military Service
United States Air Force, E-4, 05/01/81, 05/01/85, Personnel Specialist, Special Actions Specialist, Air Force Good Conduct Medal, Air Force Accommodation Medal, Senior Airman Below the Zone promotion
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Bartender and Server
Sycaun Casino
08.2021 - 10.2024
Administrator
Southern Illinois University Edwardsville
05.2019 - 06.2021
Restaurant Owner
Food Guy II, DBA State Street Bar & Grill
04.2014 - 03.2019
Retail Business Owner
Ruby & Ellie's Dollarama
03.2008 - 04.2014
Senior Concession Supervisor
University of Illinois at Urbana-Champaign
07.1992 - 12.2015
Team Leader Manager
Sam's Club
01.1992 - 03.1995
Senior Management Technics & Sales Management Training - Retail & Sales Management
Uni-Pro University
CCAF - 38 Credits - Personnel, Business Management, Computer Science
Community College of the Air Force
Certified Safety Manager in Food Safety, Sanitation, OSHA - Food Service Management
National Registry of Food Safety Management
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